Technical Writer (Remote)

GovCIO is currently hiring for a Technical Writer to support the Department of Veterans Affairs (VA) Health Technology Management Services (HTMS) Contract. The Technical Writer will be responsible for the management of multiple artifacts that will be intended for senior leadership, the quality assurance of various artifacts/documents provided to key VA Medical Center (VAMC) personnel through the course of their Electronic Health Record Transition. This position is fully remote within the United States with core hours of operation from Monday to Friday 8 am to 5 pm ET.

• Writes, rewrites and/or edits technical documentation and team communications/artifacts with graphic design as needed.
• Leverages advanced writing skills to translate complicated issues from multiple information sources into a clear point of view to create a compelling, concise, and well-written narrative that engages the intended audience.
• Apply editorial styles and standards consistently and appropriately across documentation.
• Develops ad hoc artifacts for a variety of the intended audiences, including executive VA leadership.
• Creates documentation based on newly identified processes/procedures through the course of each fiscal year.
• Collaborates with subject matter experts to aid in the development of comprehensive deliverables.
• Acquires subject knowledge through active participation in daily team support and standard team activities.
• Reviews technical documentation for quality of content and formatting.
• Works closely with project manager to address any communications gaps, update and maintain team communication plan, support the team in implementing communications plan and identify opportunities for improvement.
• Ability to draft accurate, succinct meeting minutes, often with short turnaround times.
• Support continuous improvement by reviewing and refining existing artifacts that are shared directly to key VAMC personnel during each site Electronic Health Record transition.
• Perform related duties as assigned.

Required Skills and Experience

• Bachelor's degree in business administration, Business Management, Computer Science, Information Systems, Operations Research or related fields with 5+ years of experience (or commensurate experience).
  • 3-5 years of relevant experience with certifications in relevant UX software or 5 to 7 years of relevant experience may be substituted for education
• Experience within Enterprise VA projects or other federal agencies
• Advanced proficiency in core Microsoft products (e.g., Word, Excel, and PowerPoint), SharePoint, and Adobe Acrobat
• Experience operating in an agile environment

Clearance Required: Must be able to obtain/maintain a suitability/public trust clearance with the VA.