The technical writer will create and maintain operational technology documentation, including manuals, reports, and training materials. They will also collaborate with subject matter experts to ensure quality standards and manage document version control.
Job Details: Job Location: NIH ORF FOTS - Bethesda, MD, Position Type: Part Time, Salary Range: $30.00 - $40.00Hourly, Travel Percentage: None, TIAG is now hiring a part-time Technical Writer to join our team at the National Institute of Health (NIH). You will assist in writing Operational Technology type of technical documents, play a critical role in coordinating activities among the team, and ensure quality of the end results in support of Facility Operational Technology Systems (FOTS).
This position is based in Bethesda, MD and is primarily remote. An active DoD Secret Security Clearance is required to be processed before starting. As a result, US or Naturalized Citizenship is a requirement.
Duties & Responsibilities
Write and/or edit technical documents, including business proposals, reports, user manuals, briefings and presentations, functional descriptions, system specifications, guidelines, special reports, and other project deliverables
Develop training library with step-by-step operational procedures
Research and gather technical and background information for inclusion in system-specific training guides for each FOTS platform
Collaborate with SMEs to document complex procedures
Develop end-user training programs and awareness materials
Review and provide feedback on existing documents in addition to guiding team members with creating new documents as necessary
Maintain version-controlled documentation repository
Keep track of all document statuses at all times for documents requiring approval
Support knowledge transfer and cross-training initiatives
Use a repeatable and comprehensive review process that allows each team to self-inspect and incorporate any changes through a fully vetted and formal process that will ensure efficiencies are met while still adhering to inspection guidelines
Conduct quality assurance on the documents before finalizing deliverables
Qualifications:
3 years experience in Technical Writing developing technical documentation for OT/ICS environments
3 years experience in an Information Technology or software environment
Strong technical writing and instructional design skills
Experience collaborating with engineering SMEs
Ability to translate complex technical concepts for various audiences
Active DoD Secret clearance required
Experience with SharePoint and document management systems preferred
Familiarity with Agile/Scrum processes and coaching team members and clients on Agile processes
Familiarity with Risk Management Framework (RMF) activities
Familiarity with Confluence and Jira software applications
Ability to read and understand policies and procedures
Ability to ensure operational requirements are accomplished
Ability to plan and organize tasks and interact with technical and non-technical personnel translating tasks into detailed schedules
Experience working with distributed teams
Experience with reviewing documentation
High degree of self-motivation and detail-orientation
Strong and concise verbal and written communication skills
Strong work ethic and a proven professional - respectful, dependable, takes initiative and follows through
TIAG is an equal opportunity employer and federal contractor or subcontractor. Consequently, the parties agree that, as applicable, they will abide by the requirements of 41 CFR 60-1.4(a), 41 CFR 60-300.5(a), and 41 CFR 60-741.5(a) and employment decisions shall be based solely on merit and without regard disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. TIAG takes proactive steps to employ and advance in employment qualified individuals without regard to disability or protected veteran status. The parties also agree that, as applicable, they will abide by the requirements and may be subject and required to take action pursuant to the following laws and accompanying regulations:
The Vietnam Era Veterans Readjustment Assistance Act of 1974, as amended (and its implementing regulations at 41 C.F.R. 60-300);
Section 503 of the Rehabilitation Act of 1973, as amended (and its implementing regulations at 41 C.F.R 60-741); and
Executive Order 13496 (and its implementing regulations at 29 C.F.R. part 471, Appendix A to Subpart A).
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