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Amrize

Technical Service Engineer II

Posted 2 hours ago
5-10 years experience
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AI Summary

The Technical Service Engineer will provide technical and marketing support for cementitious products while assisting the sales force in an autonomous manner. They are responsible for troubleshooting customer complaints, managing quality control, and building relationships with key industry stakeholders like DOTs and engineers.

Join Amrize as a Technical Service Engineer II and help construct what's next. If you're ready to put your skills to work on projects that matter — and build a career with a company that’s building North America — we want to hear from you!

 

ABOUT THE ROLE

Amrize Cement Inc. seeks a Technical Service Engineer. This is work-from-home position whereby the employee must reside in the Midwest. Note, this position requires up to 50% travel throughout the Midwest (predominantly Iowa, Missouri, Illinois, Nebraska, and Kansas). The Technical Service Engineer will assist the assigned sales force in providing technical and marketing services for customers in a highly self-sufficient and autonomous fashion. This position will actively help develop and promote strategies and products that are aligned with Amrize’s Building Materials Cementious Strategy.

 

WHAT YOU'LL ACCOMPLISH

  • Support customers in implementation of marketing strategies for cementitious products.
  • Work and train customers and Amrize's personnel in cement and concrete analysis, promotional activities andtraining.
  • Troubleshoot and handle customer quality-related complaints.
  • Support market managers on technical issues related to marketing multiple product lines.
  • Develop a connection base with customers, DOTs, trade associates, architects, engineers and public affairs.
  • Drive for quality management in the assigned territory including taking a lead role in quality councils, obtainingcompetitive samples, overseeing field sample retention program, and developing and collecting marketperformance data.
  • Participate in local and national industry associations, engage specifying agencies, and be a technical resourcefor company-wide operations.
  • Understand and communicate “local and national” issues with cementitious materials
  • Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.

 

WHAT WE'RE LOOKING FOR   

Education:  Bachelors/Undergraduate Degree

Field of Study Preferred:  Engineering or Technical Degree

Required Work Experience:  5 years of experience in concrete or construction related field preferred. Excellent understanding of the cement industry and well versed in the uses of admixtures (chemical and mineral). Sales promotion experience or training.

Required Computer and Software Skills:  Proficient computer skills (Google Suite, Word, Excel, PowerPoint)

Travel Requirements:  30-50%  Midwest areas: Iowa, Missouri, Illinois, Nebraska, and Kansas

Licenses Preferred:  Professional Engineering (PE)

 

Additional Requirements: 

  • Experience calling on DOTs, engineering and architectural firms. Knowledge of ready mix and concrete products manufacturing.
  • Knowledge of the aggregate industry as it relates to the performance of concrete.
  • Knowledge of quality control and materials testing.
  • Strong interpersonal, communication, and leadership skills. Customer focused with strong problem solving and issue management skills.
  • Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.

 

WHAT WE OFFER    

  • Competitive salary
  • Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
  • Employee Stock Purchase Plan 
  • Medical, Dental, Disability and Life Insurance  
  • Holistic Health & Well-being programs
  • Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
  • Vision and other Voluntary benefits and discounts
  • Paid time off & paid holidays
  • Paid Parental Leave (maternity & paternity)
  • Educational Assistance Program
  • Dress for your day

 

#LI-Remote #LI-GC1 

 

Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

 

 

 

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