Technical Service Applications Engineer, Flexible Packaging
Posted 3 months ago
Worldwide
⭐
5-10 years experience
Please mention DailyRemote when applying
AI Summary
The engineer will lead on-press trials for various adhesives and coatings, troubleshoot production issues like delamination and blocking, and conduct extensive adhesive/coating testing on representative materials. Key duties also involve structured problem-solving, collaborating with various technical teams, providing operator training, and documenting all trial outcomes and recommendations.
About APPLIED Adhesives:
We have you covered.
Nobody knows more about adhesives than APPLIED Adhesives. We are passionate about solving complex challenges with innovative adhesive products and offerings. APPLIED is the industry leader in helping manage costs, reduce waste, and make entire operations run more efficiently. From adhesives, equipment, parts, and service, we have you covered.
With world-class adhesive products, equipment, and parts along with visionary leadership, unparalleled expertise, and an agile, responsive service team, we’re not happy simply staying put. Every day, we leverage our technical expertise and passion for problem solving for the benefit of our customers and the future of our company.
We have countless victories that we could celebrate, but we’re more interested in looking forward than back. We’ve collected the talent and skills to continue innovating new product solutions and applications in emerging industries. We have the fortitude to not only accept challenges, but to seek them out. And we have the confidence and determination to become the most sought-after adhesive solutions partner.
Come join us!
The Role:
We are seeking an experienced Technical Service Applications Engineer who has deep application expertise to support laminating, coating, and pouching customers across the Flexible Packaging value chain.
This role is hands-on, technical, and centered on ensuring products perform flawlessly in customer operations. The ideal candidate will be comfortable working onsite at customer locations.
The ideal candidate will collaborate closely with Sales, Business Development, and Marketing to determine the critical activities and actions needed to win with customers and grow targeted sub-segments.
This position will be intensely interesting to an individual who wants to be a part of a transformative and high-performing team tasked to drive significant market share growth.
This is a remote role, but you must live in CST. or EST. to be considered, and this role requires up to 50% travel.
Key Responsibilities:
- Lead on‑press trials for solventless PU laminating adhesives, water‑based laminations, solvent‑based coatings, primers, and functional coatings.
- Trouble shoot production issues (COF, tunneling, delamination, haze, blocking, ink interactions, barrier performance).
- Conduct adhesive/coating testing on representative films, foils, papers, inks, and substrates.
- Build specimens, perform peel/bond testing, optical assessments, and aging studies and prepare written test reports.
- Use structured problem‑solving to identify root causes in converting environments.
- Collaborate with converter engineers, operators, and supplier tech teams.
- Provide training for operators, supervisors, and engineers on lamination/coating best practices.
- Conduct hands‑on adhesive/coating demonstrations.
- Document all trial outcomes, test results, recommendations.
- Communicate clearly with Sales, Product Management, and leadership.
- Stay current on laminating/coating technologies, film structures, ink systems, primers, regulatory requirements, and sustainability trends.
- Gaining thorough knowledge of APPLIED’s internal processes and functions of internal teams, IT applications, products, value-added services and industries served is key to success.
- Works closely with Sales to make sure the deal being developed is acceptable as it reaches fruition.
- Support and adhere to all safety procedures and complete all required safety training.
- Identify and support improvement opportunities for processes in order to support company objectives and customer expectations.
You Are Ideal for This Role If You:
- Have strong planning and organization skills.
- Are a team-player.
- Have the willingness to learn and are personally driven to succeed.
Physical Requirements:
- Must be able to remain in a stationary position.
- Constantly operates a computer and other office productivity machinery.
- Able to communicate information and ideas so others will understand.
Experience and Qualifications:
- Bachelor’s degree in Chemical Engineering, Materials/Polymer Science, Mechanical Engineering, Packaging Engineering, or similar field required. MBA preferred.
- 4–7+ years of technical experience in laminating, coating, flexible packaging, adhesives/coatings, or converting operations required.
- Hands‑on experience troubleshooting converting equipment, with strong documentation and communication skills.
- Experience with regulatory/food‑contact compliance.
- Prior technical service or application engineering background.
- Familiarity with lab equipment (peel testers, ovens, viscometers).
- Must be a collaborative and strategic thinker, consultative and solution oriented quick learner and self-starter with a sense of urgency.
- Experience navigating complex multi-stakeholder opportunities, knowledge of application, coating equipment, and quality requirements.
- Highly organized with strong planning, facilitation, collaboration, and execution skills. Six-Sigma experience preferred.
- Ability to influence at all levels, with experience in a distributed, matrixed environment, influencing decision makers with data, building strong coaches to navigate mutually beneficial deals.
- Entrepreneurial acumen, effective communication and relationship management with the proven ability to work independently and in a team environment.
- Strong presentation skills, and excellent verbal and written communication skills.
- Proficient in MS Office suite and Windows O/S. Power BI and Salesforce.com CRM platform experience required.
Why Work for Us:
- Medical, Dental and Vision Benefits
- 401k Match
- Flexible and Team-Oriented work environment
- Generous PTO policy
- Tuition Reimbursement
- Employee Assistance Program
- Career and talent development opportunities as well as opportunities for personal growth
Leading with Integrity, Collaboration, and Passion
In today’s dynamic business landscape, these core values serve as the compass guiding our actions and decisions. Whether it’s demonstrating leadership, fostering collaboration, igniting passion, upholding integrity, or maintaining a relentless customer focus, these principles shape our mission, vison and values, and drive our commitment to excellence.
Our Core Values:
Leadership
We are the leaders we wish to follow at work and in our communities.
Collaborative
One team delivering exceptional value and service.
Passion
We enthusiastically pursue excellence.
Integrity
We choose to be ethical and trustworthy.
Relentless Customer Focus
Our customers are at the heart of everything we do.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Typical work is in a climate-controlled environment requiring regular use of computer and electronic equipment.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
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