Technical Program Manager III

itD is seeking a Technical Program Manager III to drive the successful execution of complex, cross-functional programs supporting service experience transformation and enterprise tooling initiatives. This role will be responsible for leading program strategy, managing dependencies across multiple teams, and ensuring timely delivery of high-impact initiatives. The ideal candidate will bring strong expertise in technical program management, agile delivery, and stakeholder engagement, with a proven track record of driving large-scale programs in fast-paced, ambiguous environments.

Location: Remote (U.S. – EST preferred)

Duration: 12 months

We provide comprehensive medical benefits, a 401(k) plan, paid holidays, and more.
Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.

Responsibilities

Lead end-to-end execution of complex technical programs, ensuring delivery within scope, timeline, and quality expectations
Drive program-level planning, including roadmap development, milestone tracking, and dependency management across multiple workstreams
Facilitate agile ceremonies such as stand-ups, sprint planning, demos, retrospectives, and release gates
Manage cross-functional coordination across engineering, product, operations, and business teams
Track and mitigate program risks, issues, and dependencies, ensuring timely resolution and stakeholder alignment
Translate business priorities into actionable technical requirements, delivery plans, and acceptance criteria
Own program reporting, including executive-level updates on status, risks, and mitigation strategies
Coordinate delivery across enterprise platforms including AI/automation tools, CRM systems, and knowledge management systems
Drive change management initiatives, including business-to-team mapping and process transformation
Ensure knowledge transfer, documentation, and operational continuity across programs

Internal Responsibilities

Attend regular internal practice community meetings
Collaborate with your itD practice team on industry thought leadership
Complete client case studies and learning material (blogs, media material)
Build out material to contribute to the Digital Transformation practice
Attend internal itD networking events (in person and virtual)
Work with leadership on career fast-track opportunities

Required Qualifications and Skills

4–6 years of experience in Technical Program Management or Project Management in large-scale environments
Strong experience in project planning, scheduling, tracking, and risk management
Experience delivering technology or business application solutions across multi-platform systems
Experience facilitating agile methodologies and managing multiple concurrent workstreams
Strong stakeholder management, communication, and cross-functional collaboration skills
Proven ability to operate in fast-paced, ambiguous environments and manage competing priorities
Experience translating business needs into technical requirements and execution plans
Bachelor’s degree in Computer Science, Engineering, or a related technical field

Preferred Qualifications and Skills

Experience working in large technology organizations or big tech environments
Exposure to AI/automation tools, CRM platforms, or enterprise systems
PMP or PMI certification
Strong executive communication and reporting experience

Education

Bachelor’s degree in a relevant technical field or equivalent work experience required
Advanced degree or PMP certification preferred

Company Description
About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints.

The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at recruiting@itdtech.com and let us know the nature of your request and your contact information.

Additional Info
Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!

itD Tech

Technical Program Manager III (6303)

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