Technical Manager - OTT Team (French Services) (Telework/Hybrid)

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Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. 
 
Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

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At CBC/Radio-Canada, we all have a story to tell. What's yours?

If you share our passion for Canadian storytelling and you wish to help us engage with individuals and communities across our various digital platforms, this is where you’ll want to be!

Every day, you will have an opportunity to shape the way in which Canadians see themselves reflected in our digital services. Your work will have a direct impact on how millions of Canadians from various communities connect with our products, with one another, and with the diverse voices that make our country so unique.

You will have the opportunity to play a part in enlightening and entertaining Canadians through our innovative work in building the mediums that deliver our content. We are an innovative hub, where the talented professionals we work with are respected and valued for their contributions.

Our product teams are vibrant and our work culture strives to achieve the highest standards of diversity and inclusion. We believe that hiring people with different career paths and backgrounds is fundamental in our shared success and in building healthy and highly performant teams. When you join our mission, you are not only shaping the vision of the CBC, but the future of our country.

There is an opportunity for this to be a full-time teleworking position. Work arrangements will be discussed with hiring managers per departmental guidelines.

What makes this role important?

As the Technical Manager, you will lead and empower a cross-functional digital squads comprising developers and QA analysts. Your primary focus is not on managing day-to-day delivery—the teams own their delivery and execution—but rather on building the capabilities, engineering excellence, and psychological safety they need to succeed.

You will act as a coach, mentor, and technical strategist. Your mission is to eliminate systemic friction, elevate technical standards, and support the career growth of your people. By championing best practices in the field of technology (e.g. unit testing, code quality, and QA automation, CI/CD, software design), you ensure your self-organizing team is equipped to deliver high-quality, scalable digital products autonomously.

Benefits you can expect:

• Flexible work schedule prioritizing you, your family, and your work.
• Possibility of working from home.
• Competitive total compensation.
• Opportunity to work with cutting-edge technologies.
• Continuous learning and professional development opportunities.
• Opportunity to be part of our affinity groups.
• Buddy program and mentoring opportunities, allowing you to learn from the best in the industry.
• Creative and dynamic work environment where your ideas and contributions are heard, valued, and respected.
• A supportive leadership team committed to upholding the highest standards of diversity and inclusion.
• An environment that encourages experimentation and an iterative approach to achieve the most advanced forms of technical innovation.

Here's how you can contribute to our success:

• Managing various development teams, supporting them on all technical aspects of the product to achieve the objectives and priorities set by Management.
• Advising management teams in the analysis, design, planning, and evaluation of upstream work.
• Acting as a catalyst in implementing technical solutions in collaboration with architects, development management, and the development teams.
• Acting as a partner with directors and heads of Digital Media to ensure consistent direction:
• Demonstrating strong leadership by leading by example. Acting as a leader and ambassador in implementing new ways of working and changes.
• Taking a leadership role in identifying, communicating, and resolving issues encountered. Attempting to resolve them before escalating them to the respective responsible parties.
• Proactively proposing ideas and solutions to improve our ways of working and achieve our objectives, and actively participating in their implementation with management.
• Responsible for global communication of all technical aspects of the OTT product.
• Raising potential technical and human issues to Management; proposing solutions to these issues; Attempting to resolve them before escalating them to the respective responsible parties.
• Ensuring proactive monitoring to propose improvements in OTT product work methods.
• Based on the technical needs of the portfolio, guiding technology choices, as well as the training plans necessary for the implementation of these choices.
• Responsible for hiring talent into the team; supporting hiring in related fields.
• In charge of setting objectives and evaluating the performance of developers under their responsibility.
• Accountable for the integration of talent into their respective teams.
• Supporting management in their assignment choices for different projects; Representing the team's needs during management's assignment choices.
• Monitoring employee progress; coaching/mentoring.
• Contributing to the internal and external visibility of the product.

We are looking for candidates with the following profile:

• 3-5+ years of experience in team management, either in a specific expertise or product, or a multidisciplinary team.
• Experience in managing technical teams in an OTT context.
• Experience in establishing agentic practices within development teams.
• Ability to work in a team, excellent communicator.
• Ease in navigating ambiguity and uncertainty.
• Great ability to simplify technical concepts.
• Excellent judgment, sense of initiative, great autonomy.
• Your ability to rally the troops, to offer an inclusive, open, and collaborative work environment.
• Rigor, autonomy, and a strong sense of responsibility.
• Your knowledge of best practices in digital development workflows.
• Your ability to manage complex situations with strategic, financial, political, operational, and human aspects.
• Your ability to ask the right questions at the right time.
• Proficiency in French and English.

Please note this is a 12-month contract position, renewable annually. This regular position is not a consulting assignment but a long-term opportunity with attractive CBC/Radio-Canada employee benefits.

Candidates may be subject to skills and knowledge testing.
 

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

As part of our recruitment process, candidates who advance to the next

step will be asked to complete a background check. This includes:  

• A mandatory Criminal record check. 

• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to recruitment@cbc.ca.
 
You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

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