Are you driven by innovation and helping customers solve complex business challenges with technology solutions? If so, consider joining the MultiTech team! MultiTech is a global company with a 50+ year legacy of designing and manufacturing connectivity solutions for a broad range of industries. We are gearing up for the next phase of our journey and are seeking top talent to bolster our team. Our people are our greatest asset and we’re focused on making MultiTech the employer of choice in the industry.

SUMMARY: The Technical Manager will be responsible for in depth knowledge of the product portfolio and clearly articulating the technical differentiators of a product and positioning against competitor products.  You will compile technical details related to market and customer requirements, working with the Product Management team to continually improve the products and position products in new markets.

ESSENTIAL DUTIES AND RESPONSIBILITIES:  

• Support the creation of design guides, troubleshooting guides, evaluation guides, application notes, technical white papers, presentations, videos and demonstrations for our IoT solutions and products.
• Create, update and present marketing collateral that includes technical presentations, datasheets, case studies, etc.
• Create demonstrations that highlight the key values of the product so as to aid in better market penetration of new technologies and features.
• To work with customers and partners for feature comparisons, bench marking, and demonstration set up development
• Provide engineering guidance on enhancing the features and fixing any bugs
• To be involved in supporting the outbound activities like customer and field engagements such as technical workshops and doing product demonstrations
• Build and maintain a demonstration environment for our IoT solutions and products.
• Support sales and marketing efforts as required. Travel required to support field and marketing activity.
• Support product launch activities and assist with Tradeshows, Conferences and Technical Sales Training / workshops or Channel Partner Training activities.
• Respond to customer or field inquiries, assist with Technical RFPs and work with a cross-functional team of BDMs, PMs, Engineers as required.
• Work with the Product Management Team for market and competitive analysis.

SECONDARY DUTIES AND RESPONSIBILITIES:  

• Performs other duties as assigned.
• Maintain the quality system standards.
• Follow and enforce all Multi-Tech rules and policies

QUALIFICATION REQUIREMENTS: 

• Strategic technical thinking and a good business understanding
• Should be sensitive to deadlines and should be flexible to adjust according to the changing priorities
• Extensive customer and field experience with IoT products is a must
• Excellent English and German written and oral communication skills required, other language skills are desirable
• Customer focused Sales Engineering experience is a must
• Software development experience and/or capabilities highly desired
• Driven, with an entrepreneurial spirit and sense of urgency. Must be resourceful and proactive
• Highly organized, detail-oriented and possessing a high level of integrity.
• Team player that works well in collaborative situations.
• Good leadership skills and the ability to work with all teams in the company.

EDUCATION AND/OR EXPERIENCE:

• University Degree and/or Previous Applications Engineering Experience
• Highly desired, bachelor’s degree in one of the following:

• • Electrical Engineering
  • Telecommunications Engineering
  • Electronics Engineering
  • Wireless Communications Systems
  • Computer Engineering

• Highly desired, Wireless Technology experience in one or more of the following:

• • Cellular Networks (2G, 3G, 4G LTE, 5G)
  • LoRaWAN

• NB-IoT

• • Wi-Fi (802.11 standards)
  • Bluetooth / BLE

PHYSICAL DEMANDS:

• Requires standing, sitting, and walking for periods of time
• Use hands to finger, handle or feel
• Requires close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.