Technical Delivery Engineer I

Company Description

T-Hive is a software development subsidiary of Toyota Industries corporation that enables other Toyota business units to sell, implement, and support autonomous vehicle (AV) systems primarily in the warehousing, manufacturing, and airline industries. T-Hive's suite of software includes simulation, fleet management, host system integration, traffic control, and a myriad of other services that support AV systems.

Job Description

As a junior technical delivery lead at T-Hive, you will fill the role as a liaison between Toyota business units who are selling and implementing integrated AV systems and the T-Hive development team. This role will primarily be the on-site liaison for customer projects, working in coordination with the technical project lead and project manager from T-Hive.

Responsibilities

• Act as a liaison between T-Hive and other Toyota subsidiaries or external customers
• Provide application design, deployment, commissioning, testing, and training support to Business Units and their customers
• Conduct on-site testing of T-Hive software to support material handling automation systems
• Communicate application functional requirements and proposed methods to both internal and external partner project teams.
• Help indicate project priorities to the product manager and/or technical lead so that backlog prioritization and sprint planning can be effectively executed
• Drive process improvement for internal T-Hive processes for project delivery and support
• Contribute & maintain standard documentation for both internal and external audiences
• Travel Requirement:This role is intended to be a travel-heavy dependent on project needs. Expect to travel 75-90% of the time.

Required Skills

• Excellent written and verbal communication skills (without the use of AI)
• Technical proficiency and the ability to understand and communicate to both a technical audience and a business audience
• Attention to detail and the ability to track numerous project delivery requirements (deadlines, milestones, features, etc.)
• Self-starter with a sense of ownership of the work they are supporting
• Able to prioritize work accordingly, while maintaining excellent customer service and internal communication
• Strong computer skills (MS Office)

Preferred Skills

• The ability to troubleshoot complex integrated systems (looking through log files, viewing network traffic, reviewing configuration, etc.)
• Linux knowledge
• Knowledge of PLC integrations
• Knowledge of material handling equipment and systems
• On-site testing experience of software and physical equipment
• Experience with API-first system integrations
• Creating flow charts or system diagrams in Microsoft Visio, Lucid, etc.
• Experience with project management methodologies (preferably agile software development)
• Experience with scripting, application prototyping, etc. using Claude (or similar)

Qualifications

• 0-3 years of professional work experience
• Bachelor’s degree in Management Information Systems (MIS), Industrial Engineering (IE), Mechanical Engineering (ME), or other engineering-related fields with a preference towards:

o   Prior experience in manufacturing, logistics, or warehousing - ideally with new system implementations

o   Prior experience with WCS/WES/WMS/MES platforms or AV systems

Benefits:

• Comprehensive Health Coverage: Including medical, dental, and vision insurance plan options
• Retirement Planning Support: 401(k) with a 6% company match to help you plan for your future
• Generous Paid Time Off: Ample vacation days with the flexibility to adjust time off as needed
• Educational Assistance: Tuition reimbursement to support continued learning
• Targeted Salary Range: $75,000-$90,000 USD