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Provide technical expertise and support to the sales team and customers throughout the sales process. Assist customers in maximizing product benefits while performing complex system diagnostics and repairs.
Focuses on providing technical support and expertise to the sales team and customers during the sales process. Expertise provided to parties may include answering questions about a single product or a product line, providing in-depth demonstration of the products, assisting customer with maximizing the benefits from the products they bought, and diagnosing, troubleshooting, repairing, and debugging complex systems.
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