Technical Consultant

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Your Impact:

Join OpenText Professional Services as a Technical Consultant, delivering innovative solutions across the OpenText portfolio. You’ll work across the full solution lifecycle, from architecture, design and implementation through to testing, documentation and customer handover.

This is a highly collaborative, customer-facing role where you’ll work closely with customers, sales and delivery teams to turn business requirements into effective technical solutions. We’re looking for people with the ability, curiosity and ambition to succeed. You don’t need to have every skill today - we’ll provide the training, mentoring and development opportunities to help you grow into a confident Technical Consultant. 

You're great at: 

As part of the OpenText Architecture Practice, you’ll help design and deliver technical solutions that meet customer needs and create lasting business value. You’ll:

• Work with customers and project teams to understand requirements and translate them into effective technical solutions.
• Contribute to solution architecture and technical design, applying best practices across the OpenText portfolio.
• Install, configure and implement OpenText software components, delivering projects to agreed timelines and quality standards.
• Create clear, high-quality technical documentation to support solution delivery and ongoing operations.
• Communicate technical options, recommendations and decisions clearly to both technical and non-technical stakeholders.
• Support pre-sales and bid activities, including technical solution design, scoping and effort estimation.
• Identify opportunities to expand and enhance customer solutions through change requests and ongoing engagement.
• Build strong relationships with customers and internal teams, managing expectations and ensuring successful delivery.
• Work across a variety of industries and projects, from fast-paced engagements to larger transformation programmes.
• Progressively take ownership of technical engagements, developing the skills and confidence to lead delivery with increasing autonomy.
• Learn from experienced consultants and a dedicated mentor while developing your consulting, architecture and technical expertise.
• Travel nationally and occasionally internationally, including customer-site engagement where required.

What you need to succeed: 

• Previous experience working on technical implementation and software configuration projects, involving several of the following areas:
• Delivering enterprise wide solutions. Electronic Information Management experience is of benefit, but not essential.
• Implementation and Upgrades, systems Integration, system and unit testing approach and methodologies
• Good working knowledge of the following technologies: either Windows Server, Solaris, or Linux, SQL – either Oracle or SQL Server specific knowledge preferable.
• XML-related technologies and frameworks such as SAX, DOM, STAX.
• HTTP/HTTPS and related protocols.
• Web Server Technologies, TCP/IP and basic networking protocol knowledge.
• LDAP and or Active Directory Experience & Cloud Technologies and practices.
• Scripting Languages
• An understanding software development lifecycle and industry standard frameworks.
• Strong interpersonal and people management skills.
• Contributing to and writing detailed, quality documentation.
• Participation in the pre-sales process and contributing to sales / bid documentation.
• Ability to build and manage strong customer relationships, both internal and external.
• Ability to use own initiative to resolve problems and to obtain relevant information needed to perform a given task.
• Willingness to travel (both UK and internationally).
• Any experience with OpenText products, in the Content Server, xECM, and Documentum space is highly desirable but not essential
• Eligible to obtain high-level security clearance in the UK. 

One Last Thing: 

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. 

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.