Technical Account Manager, Inside Sales - Food & Nutrition

Technical Account Manager, Inside Sales - Food & Nutrition

Territory: West Coast, USA

IMCD US is seeking a motivated Technical Account Manager, Inside Sales to support our Food & Nutrition business across the west coast. The Technical Account Manager, Inside Sales role blends technical expertise with sales acumen to manage client relationships, ensuring satisfaction by explaining complex products, solving technical issues, and identifying new sales opportunities within those accounts. This individual is accountable for executing sales functions in line with our Principal and Customer focused strategy, providing outstanding service, and driving business growth.

COMPANY BACKGROUND    
IMCD US is a leading global distribution partner and formulator of specialty chemicals and ingredients. An entrepreneurial group founded IMCD in 1995 in the Netherlands. Our vision to transform the distribution industry by continuously adding value to the supply chain through expertise and innovation, is what still drives us today.   

Today, we have operations in over 50 countries, where we successfully combine local knowledge with global expertise to obtain sustainable results. IMCD is a strong, innovative business partner and accelerator of solutions for suppliers and producers of consumer, industrial and durable goods in diverse business sectors. Our commercial excellence and solid operations structure facilitate healthy growth.  

Successful candidates will be responsible to: 
Maintain relationships with existing, core, and target customers at the required level to ensure the continuance of sales growth and customer satisfaction. 
Partner with Technical Account Managers, Principal Managers, and technical experts to identify upsell/cross-sell opportunities, generate new revenue, and expand existing accounts in designated territory.
Respond promptly to all leads and write call reports. 
Address technical and business challenges, ensuring successful adoption and use of the product.
Identify future revenue opportunities with new/existing customers, in conjunction with Regional or National Sales Manager. 
Identify and document decision makers, within customer/prospect organization, in order to start the sales process. 
Grows earnings per designated sales goals.  

Required Qualifications
Education
Bachelor’s degree required with a preferred area of study in Chemistry, Chemical Engineering, Materials Science, or related technical degree.

Experience
0-2 years technical, lab, customer support, or inside sales experience.
Knowledge, Skills & Abilities
Strong foundational product/application knowledge.
Excellent written and verbal communication skills.
Proficiency with Microsoft Office (MS Excel and MS PowerPoint in particular).
Strong time management skills and the ability to prioritize work.

Preferred Qualifications
Experience selling chemical or technical products.
Experience with distribution sales.
Experience with Salesforce.

Work Environment & Physical Requirements
This role is remote with a home office environment. Access to reliable internet is required.
Limited travel expected for this position, with a minimum of 10%.
This position has no supervisory responsibilities.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

IMCD Offers  
If you want to make a real difference and work for a growing and expertise-driven company, then we’d love to hear from you. We’re looking for people who are experts in their field, be it technical, commercial, or managerial. By joining IMCD, you’ll be part of an entrepreneurial, fast-growing group of ambitious and like-minded professionals, where you’ll have the freedom to make your own mark. We are committed to delivering value and acting responsibly. As we grow, we keep our founders’ entrepreneurial spirit intact, creating a world of opportunity. As a truly international company, we have a presence in cities including Singapore, Melbourne, Milan, Cologne, Paris, Zurich, Los Angeles, São Paulo and Toronto. Our Group Office is in Rotterdam, the Netherlands and our shares are traded on the Amsterdam Euronext market, where we are part of the large cap AEX index