Team, leader Customer Site

Work Schedule

Environmental Conditions

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION:
Join Unity Lab Services based in Oxford, Milton Park, as a Team Leader managing operations at customer facilities. You'll guide a team of 5-15 specialists delivering essential laboratory support services including inventory management, chemical handling, media preparation, glassware operations, and lab materials management. This leadership role involves supervising daily operations, developing team members, enhancing processes, and ensuring consistent service delivery.

In this role, you'll collaborate with customers and internal stakeholders to meet service level agreements, track metrics, and identify growth opportunities. You'll implement standard operating procedures, conduct audits, manage compliance requirements, and exemplify our company's core values of Integrity, Intensity, Innovation and Involvement. This position offers the opportunity to contribute to scientific research while developing your leadership capabilities within our organization.

REQUIREMENTS:
• Advanced Degree, no prior experience required, or Bachelor's Degree plus 2 years of leadership experience supervising teams in a laboratory or service environment
• Preferred Fields of Study: scientific field, business, or related discipline
• Experience in GMP/GLP regulated environments preferred
• Strong project management and analytical skills
• Demonstrated success in customer relationship management
• Advanced proficiency with Microsoft Office suite
• Ability to establish processes, implement SOPs, and support continuous improvement
• Knowledge of chemical handling, hazardous materials, and lab safety protocols
• Strong communication and presentation abilities
• Must be able to lift/push/pull up to 50 lbs and work in laboratory environments
• Ability to work varied schedules including occasional overtime
• Skills to lead, coach and develop staff
• Ability to manage multiple priorities and make decisions effectively
• Valid certification/training in relevant safety protocols
• Travel up to 25% may be required for some positions
• Must adhere to PPE and safety requirements including lab coats, safety glasses, etc.