Talent Operations Manager

Location: This position is remote within Colombia

About Talent Operations

The Talent Operations team plays a critical role in enabling and optimizing how the entire Talent department at Huge functions. We are focused on building and maintaining the infrastructure, systems, processes, and analytics that enable efficient, data-driven, and scalable talent management. We are also responsible for the development of total compensation —empowering the organization to attract, hire, engage, and retain top talent effectively. The Talent Operations team is the engine that drives our employee life cycle at Huge.

What we’re looking for

As a detail-oriented and highly motivated Benefits & Payroll Manager, you will enhance the global Talent Operations team, in providing support to Talent programs and initiatives with a particular focus on Colombia. Specifically, data accuracy and enrollment, onboarding, payroll, benefits & perks, local employee law compliance, country specific Employee Handbook and leave administration. In this position you would report to our Talent Operations Lead.

What you’ll do

• Working closely with our external payroll providers, update and maintain both heir software dashboards and our internal HRIS system with employee data.
• Working closely in support of our Talent Partners, you’ll own the delivery and effectiveness of several core HR processes and responsibilities across employee life-cycle activities including new hire benefits orientation, employee onboarding and offboarding lifecycle, leave management, company training acknowledgement, and HR payroll communication.
• Organize and execute onboarding orientation items including benefits.
• Organize and execute offboarding notifications and paperwork.Lead benefits orientation and employee facing administration and serve as a point of contact for benefit related employee questions, escalations, and resolutions on employee issues. Reconcile and ensure compliance and accounting of benefits programs in assigned countries.
• Perform routine benefits audits and troubleshoot benefits feed discrepancies through to resolution.
• Manage payroll, benefit/wellness campaigns and communications to amplify new benefits offerings, increase utilization, and support open enrollment efforts.
• Take ownership of payroll and benefits systems and user management of those systems.
• Support the delivery and improvement of scalable programs including onboarding and induction programs.
• Ensure ongoing knowledge and compliance with relevant regulations (including but not limited to legislation surrounding leave programs, immigration, release practices, etc.) and requirements pertaining to minimize risk and exposure to the company; support development of global compliance calendar and ensure all individual filings are completed on time.
• Administer and advise on country-funded level programs and general LOA policies and programs, reconcile with payroll providers, and provide timely
  communications and follow-up to employees requesting information about and/or using Huge’s leave benefits.
• Support and understand mobility requests for our employees based on assigned country’s laws and regulations.
• Support other Talent projects, events, and initiatives as needed and assigned.

What we’d like to see

• Minimum of 5 years relevant experience across these core functions: onboarding, payroll, benefits & perks, and leave administration.
  Strong interpersonal communication skills both written and verbal; ability to have empathetic tone and humanize those needing assistance while staying professional and aligned with set business needs.
• The ability to work effectively with all stakeholders and to build relationships at all levels of the organization.
• Willing to roll up your sleeves to get things done.
• Proactive problem solving and critical thinking skills while exercising sound judgment.
• Proven experience handling confidential and sensitive information with the ability to exercise discretion and show good judgment; honesty, integrity, and trust building behaviors in all dealings is essential and required.
• Effective time management, organization skills, and extreme attention to detail.

Why this role.

• You’ll have exposure to multiple aspects of the employee experience and the full lifecycle of talent – preparing you for a variety of career tracks.
• You’ll play a key role in shaping how Huge brings AI to internal processes.
• You’ll grow your craft in talent operations with the support of a team that’s engaged, kind, and constantly iterating.
• You’ll have opportunities to stretch into more strategic work as you grow.

All qualified applicants will receive consideration for employment without regard to race, color, age, marital status, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, medical condition, physical or mental disability, genetic information or military and veteran status.

If the selected candidate holds a degree in Engineering or a related profession, they must present their professional license. To verify your degree requires this license, please visit www.copnia.gov.co and https://www.consejoprofesional.org.co/. 

About Huge

Huge is a design and technology company. We create products and experiences that grow the world’s most ambitious brands. We do this by designing experiences for people, not users, and uncovering new sources of growth by leveraging our creative talent, our proprietary platform LIVE and unlocking the advantages brought to us by emerging technologies. We believe all experiences should be intelligent, shoppable and unique to every brand.

Huge’s nearly 1,000 thinkers, tinkerers, makers and creators, have been problem-solving across North America, Europe, and Latin America for over 25 years. Interested? You’ll find more information at www.hugeinc.com.

Huge is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of innovators, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Huge is an equal opportunity employer (EOE). We strongly support diversity in the workforce. We are committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

Workers shall not be required to pay employers’ or agents’ recruitment fees or other related fees for their employment. If any such fees are found to have been paid by workers, such fees shall be repaid to the worker.

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