Systems Infrastructure Engineer

Job Description:

Systems Infrastructure Engineer

Office of Information Technology

The Systems Infrastructure Engineer is responsible for the stability, security, and end-to-end delivery of the University’s physical and virtual server infrastructure. This role manages the entire hypervisor layer (Hyper-V and VMware) and physical hardware providing a reliable, secure, and available environment.

The Engineer provides technical assistance and support across both Windows and Linux environments, ensuring systems software is provisioned, installed, and configured securely. This role eliminates service bottlenecks through a pooled capability model and maintains critical disaster recovery and documentation standards, ensuring all operational processes are documented and repeatable.

This role includes participation in a 24-hour on-call rotation for incident management and group coverage during normal business hours.

Education:

• Bachelor's degree in Computer Science, IT, or a related field; or an equivalent combination of education and professional experience demonstrating the required knowledge, skills, and abilities.

Experience:

• 7+ years maintaining enterprise and/or research systems and platforms, including:

• Hands-on management of Hyper-V and VMware, including hardware management, cluster administration, upgrades, and incident management.

• Operational proficiency in both Windows Server (Active Directory, Group Policy) and Linux/Unix server environments (RHEL/Ubuntu preferred).

• Scripting experience in PowerShell and Bash to automate operational and administrative tasks.

• Proficiency in enterprise configuration management using SCCM, Puppet, Ansible, or OpenVox, and proven expertise in version control workflows using Git to ensure infrastructure is managed as code.

• Demonstrated expertise in managing hybrid cloud platforms (Azure, GCP) and hands-on experience engineering Infrastructure-as-Code (IaC) solutions using Terraform. 

• Proven ability to implement platform observability through SIEM/log correlation tools (e.g., Sumo Logic) and expert knowledge of designing resilient disaster recovery frameworks to ensure institutional service continuity

• Strong analytical and problem-solving skills; excellent communication and interpersonal skills; demonstrated ability to collaborate across teams. Demonstrates a willingness and ability to support a diverse and inclusive environment.

• Experience deploying, maintaining, and managing containerized applications using Kubernetes.

• Windows & Linux systems expertise

• Physical hardware lifecycle management

• Project and operations management

• Documentation discipline and knowledge sharing

• Support for pooled capability models

• Containerized application deployment using Kubernetes 

A successful completion of a criminal background check and education verification is required.

Benefits of Working at Brown:

Please review additional information on the Benefits of Working at Brown.

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Submission Guidelines:

The designated Position Work Location for each position determines the approved modality of work. Positions are classified based on the operational and business needs of the department and may be designated as on-site, hybrid, or remote.

Employees with a designated position work location as remote must reside and perform their work in a state where Brown University is registered to do business. Brown University is a registered employer in the following states: Rhode Island, California, Colorado, Connecticut, Florida, Maryland, Massachusetts, New York, New Hampshire, New Jersey, North Carolina, Washington, D.C.

Please note that to be considered for a staff position at Brown University, you must submit a separate application for each position you wish to be considered for. Applications are reviewed only for the specific position to which they are submitted and are not automatically considered for future openings.  

This position is not eligible for visa sponsorship.

Still Have Questions?

If you have any questions you may contact employment@brown.edu.

Brown is an E-Verify Employer.

EEO Statement:

Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person’s race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, in the administration of its policies, programs, and activities. The University recognizes and rewards individuals on the basis of qualifications and performance. The University maintains certain affirmative action programs in compliance with applicable law.