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The Systems Engineer supports the sales organization by qualifying leads and serving as the primary technical resource during sales calls. They also act as the lead technical contact for post-sales account management and customer training.
Skills & Qualifications
Field sales experience.
Job duties and responsibilities:
Pre-sales - assist in qualifying sales leads from a technical standpoint.
Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.
Conversant with networking applications and solutions.
Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
Provide assistance to identified customers with post-sales training.
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