Application Engineer - Pre-Sales & Service (USA)

Company: Delvitech Inc. (USA)
Location: USA, Dallas Fort Worth region or remote for highly qualified candidates, with frequent travel to customer sites (50-70%)
Reports to: David Suh (Director Business Development and Technical Services)
Employment: Full-time

About Delvitech

Delvitech is a fast-growing Swiss technology company that has pioneered AI-based automatic optical inspection (AOI) and solder paste inspection (SPI) systems for the electronics manufacturing industry. With offices in Switzerland, Italy, Germany, India and the USA, we are growing our team in North America.

The Role

We are looking for an Application Engineer who combines two skill sets: the hands-on troubleshooting of a field service engineer and the customer-facing skills of a pre-sales / technical sales engineer. In our US setup, the same person supports customers before and after the sale: from demos and evaluations to installation, training, troubleshooting and technical support.

Key Responsibilities

Pre-sales

• Run product demonstrations, technical presentations and customer visits together with the sales team.
  
• Analyze customer requirements and configure our inspection systems for their specific applications.
  
• Plan and execute evaluations, benchmarks and proofs of concept on customer boards and generate reports and technical presentations.
  

Post-sales and service

• Install, commission and set up inspection systems at customer sites.
  
• Train operators, process engineers and technical staff.
  
• Create and optimize inspection programs for customers' products and processes.
  
• Diagnose and solve technical, software and application issues, on site and remotely.
  
• Document field issues and work with our teams in Europe on escalations and product feedback.
  

• At least 2 years of experience in our industry: SMT equipment, electronics manufacturing; inspection systems (AOI, SPI, AXI) strongly preferred.
  
• Background as a field service engineer, ideally followed by a pre-sales, application or technical sales role. Hands-on service experience is essential to troubleshoot problems at customer sites.
  
• Degree or technical diploma in electronics, mechatronics, automation or a related field, or equivalent experience.
  
• Strong communication skills with both technical and non-technical stakeholders.
  
• Willingness to travel frequently across the US, Canada, and Mexico.
  
• Valid driver's license with no restrictions for visits to Canada or Mexico.
  
• Fluent English.
  
• Authorized to work in the United States.
  

Nice to Have

• Experience with machine vision, image processing or AI-based inspection.
  
• Knowledge of SMT line processes (printing, placement, reflow) and IPC-610 standards.
  
• Experience supporting key accounts in EMS or OEM manufacturing.
  
• Spanish language skills, as the role also covers customers in Mexico.

Salary range: USD 60,000 - 90,000 per year plus benefits, based on qualifications and experience.