Survey Interviewer

Position: Survey Interviewer - Contingent
Location: Remote

*This position is contingent upon the successful award of the associated contract. Employment is not guaranteed until the contract is awarded, and the position is officially activated. Job responsibilities and requirements are subject to change.

About J29
J29 is an employee centered healthcare management consulting company that specializes in processing, reviewing, and analyzing medical claims, records, disputes, and audits. Established in 2017, J29 prides itself on its employee centric culture and high employee retention rates that allow us to ensure that we are creating a working environment that prioritizes the employee experience. Our team brings corporate performance that stretches to various areas where we can provide our clinical, healthcare policy, and compliance expertise through our support to health and human service programs at the State, Federal, and Commercial levels.   

Responsibilities:

• Conduct beneficiary surveys utilizing CATI and web-based platforms, ensuring accurate and reliable data collection.
• Address respondent inquiries with professionalism while strictly adhering to approved scripts, protocols, and quality standards.

Minimum Qualifications:

• Possess 1+ years of experience in survey administration, call center operations, or a related field
• Preference given to candidates familiar with healthcare or government-sponsored survey programs.

Education

• Bachelor’s degree preferred.

Salary: $20 - $25 hourly

J29, Inc. is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. J29, Inc. is a proud Veteran friendly employer.