Job Details: Position Type: Full Time, Education Level: 4 Year Degree, Salary Range: $50000.00 - $60000.00Salary, Travel Percentage: Negligible, Job Shift: Day, Job Category: Marketing,
POSITION TITLE
Student and Alumni Marketing Coordinator
DEPARTMENT
Marketing & Communications
REPORTS TO
Senior Manager, Student Marketing
FLSA STATUS
Exempt
LOCATION
Remote, position is based in the U.S. and works during U.S. business hours (not CA or NY)
DATE
October 2026
POSITION SUMMARY
ISEP is seeking a Student and Alumni Marketing Coordinator to support the ISEP team in increasing engagement with prospective students and ISEP alumni. This role will report to the Senior Manager of Student Marketing.
The Student and Alumni Marketing Coordinator must excel in content creation for social media (Instagram, YouTube, TikTok), web (blogs, informational webpages), and email. The ideal candidate will demonstrate the ability to execute multiple priorities in a fast-paced, fully remote environment while producing excellent, accurate, and on-time content. We are seeking someone who is committed to increasing student interest in study abroad and growing alumni affinity to ISEP.
A portfolio of writing and social media content is required as part of the application.
Use of Artificial Intelligence (AI) in the application process: Please avoid the use of AI tools when preparing application materials. Your application should reflect your own experience, writing skills, and voice. The use of AI during live interviews is not permitted.
PRINCIPAL RELATIONSHIPS
External: Prospective and current ISEP students, ISEP alumni
Internal: Marketing, Member Relations, Affiliate Engagement, Program Development, and Enrollment Management, Alumni Relations
KEY JOB RESPONSIBILITIES
Student and Alumni Engagement:
Generate student leads in line with ISEP’s strategic goals using digital platforms
Coordinate ISEP’s Digital Ambassador Program
Develop a student stories blog series
Write and build a monthly prospective student newsletter
Increase student reviews on Google and other relevant channels
In partnership with ISEP’s Alumni team, build and send email newsletters and event invitations to alumni
Content Creation & Social Media:
Create and produce engaging photo, video, and graphic content for social media that showcases ISEP’s authentic student experience
Write audience-appropriate, well-researched, concise, and compelling content for web, email, print, and other marketing channels
Report on social media metrics to the Marketing & Communications team
Brainstorm and suggest new content ideas to drive business
Monitor relevant social media trends in travel and study abroad to identify content opportunities that align with ISEP’s brand and marketing goals
Execute a monthly calendar of timely and relevant content that supports marketing priorities and seasonal campaigns.
Submit content for appropriate review and approval and make revisions as needed.
Maintain an organized digital library of photographs, videos, graphics, and other marketing assets for current and future use.
Email Marketing:
Write, build, edit, and maintain emails, email templates, and engagement programs in Marketing Cloud Account Engagement (MCAE)
Import and maintain student leads in MCAE, including building and organizing targeted email lists to support marketing efforts
Collaborate with a fully remote team using Microsoft Teams and Asana to manage projects, track tasks, and communicate progress
Support additional marketing needs as assigned
Brand Voice & Brand Standards
Support consistent use of the organization's brand voice and visual identity across marketing channels and customer touchpoints.
Ensure content and promotional materials are accurate, professional, visually engaging, and aligned with established brand standards.
Help ensure that marketing communications provide a consistent and cohesive customer experience.
Analytics & Reporting
Collect and maintain basic data related to content, social media, email, digital advertising, and campaign performance.
Monitor metrics such as engagement, reach, audience response, website activity, and conversions when applicable.
Identify basic trends and opportunities for improvement based on available performance data.
General Marketing Support
Respond promptly to marketing requests and prioritize assignments according to established deadlines and organizational priorities.
Update and maintain website content as assigned
Learn and adapt to new marketing technologies, platforms, and tools as organizational needs evolve.
Ensure marketing content is entered, scheduled, published, and maintained accurately and within established timelines
Perform other related duties and special projects as assigned
Qualifications: REQUIRED QUALIFICATIONS
Bachelor's degree in marketing, film, graphic design, journalism, or related field
Previous professional experience in social media
Fluency in content creation for Instagram, YouTube, and TikTok
Excellent researching, writing, and editing skills
Experience using Adobe Creative Suite for professional or school projects, preference for using Adobe Premiere, InDesign, and Illustrator
Experience editing video for digital channels
Ability to work remotely in a quiet environment free from distractions during ISEP’s core business hours
Demonstrate the ability to work effectively with others to achieve a common goal
Strong organizational skills and attention to detail
Ability to manage multiple tasks and deadlines independently, with initiative and accountability
Ability to travel a minimum of once a year within the U.S. for an in-person team meeting
Willingness to learn ISEP's programs at a level of depth that will allow for the creation of compelling and accurate campaigns
Commitment to diversity and inclusion in international education
DESIRED ADDITIONAL QUALIFICATIONS
Experience updating websites
Experience in email marketing
Experience studying, living, interning, or working in another country
Experience working for a university-based study abroad office, study abroad organization, or similar
Experience using Salesforce or a similar CRM platform
Experience using Asana or project management tools
ISEP is an equal opportunity employer (EOE). We are committed to fostering an inclusive workplace and providing equal employment opportunities to all qualified applicants.