Strategic Solutions Advisor - Payer

Overview: The Strategic Solutions Advisor partners across Product, Commercial Strategy, Business Solutions, and Sales to provide healthcare industry expertise, regulatory guidance, and strategic solution-fit support that aligns client needs with Inovalon solutions. This role serves as a trusted advisor during client engagements and internal strategy discussions by providing and assessing considerations that support client success and business growth.

The Strategic Solutions Advisor works closely with Product, Commercial Strategy, Business Solutions, and Sales teams to support client engagements, go-to-market initiatives, fit gap analysis, and strategic solution discussions. This role also helps translate client and market insights into actionable recommendations that support product positioning and future solution development.

Duties and Responsibilities:

· Serves as a trusted advisor to internal and external stakeholders by providing healthcare industry expertise, business process guidance, and strategic solution recommendations

· Partners with Product, Commercial Strategy, Business Solutions, and Sales teams to align client needs and operational challenges with Inovalon solutions

· Leads client-facing workflow discussions, solution demonstrations, discovery conversations, and strategic presentations

· Analyzes client business needs, operational workflows, and market trends to identify solution opportunities and recommend strategies aligned to client objectives

· Provides consultative support for RFPs, client discussions, and go-to-market initiatives

· Helps shape solution positioning and commercialization strategies by identifying client pain points, integration considerations, and market insights

· Collaborates cross-functionally to support successful client outcomes, solution adoption readiness, and revenue growth initiatives

· Serves as a resource for healthcare operational best practices, workflow alignment, and solution strategy discussions

· Develops and maintains strong professional relationships internally and externally

· Presents findings, recommendations, and solution approaches clearly and effectively to leadership, client, and cross-functional stakeholders

· Provides mentorship and guidance to colleagues through knowledge sharing and collaborative problem solving

· Participates in industry organizations, conferences, and forums and may present virtually and/or onsite at client meetings and events

· Maintains knowledge of healthcare industry trends, operational challenges, and Inovalon products and solutions

· Maintain compliance with Inovalon’s policies, procedures and mission statement;

· Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and

· Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer.

Job Requirements:

· Minimum 10 years of progressive experience in healthcare operations, solution consulting, healthcare technology, product strategy, commercialization, or client advisory

· Experience supporting healthcare products and/or Risk Adjustment, Quality Measures, EHR, Pharma, Provider, ScriptMed, or related healthcare solutions

· Demonstrated expertise in healthcare operational workflows, client engagement, and strategic solutioning

· Advance knowledge and usage of Microsoft Office Suite

· Strong consultative communication, presentation, collaboration, and problem-solving skills

· Demonstrated ability to build relationships and effectively communicate with technical, operational, and executive stakeholders

· Ability to identify and translate ambiguous client needs into actionable recommendations and business strategies

· Advanced understanding of healthcare operations, solution positioning, commercialization strategies, and client engagement approaches

· Ability to analyze complex business and operational challenges and provide strategic recommendations

· Able to work on multiple projects simultaneously and maintain strong attention to detail: and

· Intermediate understanding of company financial measures and business drivers

Education:

· Bachelor's degree in Healthcare, Business, Technical, or a related field required

· Master’s degree preferred

Physical Demands and Work Environment:

· Sedentary work (i.e. sitting for long periods of time);

· Exerting up to 10 pounds of force occasionally and/or negligible amount of force;

· Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;

· Subject to inside environmental conditions; and

· Travel is expected to be 50-75% as needed for client site visits.