Strategic Account Specialist

At Leviton, we build what's next to light, power, and connect everyday spaces, from electrical to lighting, to data networks, and energy management.  With over 115 years of history, Leviton develops thoughtful solutions that help make its customers' lives easier, safer, more efficient, and more productive.  We recognize that our people are our greatest asset.  We ASK questions, EMBRACE challenges, SEEK new perspectives, and ANTICIPATE what comes next.  It's about each person bringing skills and passion to a challenging and constantly changing world.

The Strategic Account Specialist position supports the development and growth of key strategic accounts by partnering with senior/strategic account managers and cross‑functional teams. This role focuses on new account and stakeholder identification and growth, relationship management, execution of account plans, data analysis, and operational support to drive customer satisfaction, retention, and revenue growth. It is an ideal position for a high‑potential sales or account professional looking to grow into a strategic, customer‑facing role.

• Facilitate new business development by proactively identifying, targeting, and closing new strategic account opportunities through outbound prospecting and strategic outreach  
• Assist in the development, execution, and tracking of account plans aligned to customer goals and company objectives in partnership with Senior/Strategic Account Managers
• Coordinate cross‑functional and cross-business unit activities with sales, operations, marketing, finance, and customer success teams
• Build strong relationships with customer stakeholders through regular communications, follow-ups, and coordination
• Prepare account reviews, presentations, proposals, and business cases
• Analyze account performance, sales data, pipeline activity, and customer trends to identify risks and growth opportunities
• Track contract terms, renewals, and key milestones to ensure timely execution
• Document project updates and customer interactions to maintain accurate records in CRM systems
• Support issue resolution and escalation management to ensure high customer satisfaction

Technical

• Continuously expand knowledge of company product portfolio, including new releases, lifecycle updates, and competitive positioning
• Maintain a strong understanding of structured cabling systems, including copper and fiber optic solutions
• Understanding Fortune 500 customer expectations for their supply chain and knowledge of how to pull together internal and external resources to exceed expectations

Behavioral

• Proactivity – Take initiative to address potential issues or concerns before they escalate to ensure smooth operations
• Strategic Thinker – Ability to think strategically and make informed decisions to support the organizations goals
• Customer Service – Provide excellent service to internal and external customers
• Teamwork – Ability to work well in a team environment that fosters collaboration and cooperation

Education

• Bachelor’s degree in engineering, marketing, sales or business administration preferred

Experience

• Minimum 2 years’ experience in structured cabling sales
• Previous experience in account management, customer success, inside sales or related roles required
• Experience working with enterprise or strategic customers preferred
• Experience and knowledge with copper and fiber optic communications infrastructure and architectures preferred

• Travel up to 50% of the time

Comprehensive benefits include:

• Medical (with an HSA option), Dental, Vision and Rx coverage beginning the 1st day of the month following your start date
• 401(k) Program with employer matching contributions. Participation begins immediately upon hire; employer match begins after 1 year of service
• Life, Disability, Accident and Critical Illness insurance options
• Up to 11 paid Holidays
• Up to 18 days Paid Time Off

Other perks include Volunteer Time Off, Tuition Reimbursement, Health Advocacy Program, Bereavement Leave, and additional wellness incentive programs.

For more information about benefits, please go to: https://careers.leviton.com/benefits

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Leviton is committed to transparency and security in the recruitment process and will never ask for financial information, payment, or government identification numbers during the application process. For any questions, or to ensure the legitimacy of a job posting, visit the Leviton career site, or contact us at 631.812.6544.

The future looks brighter than ever.  Join our team now!