Staff Scrum Master

At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.

Job Description:

We’re looking for a Staff Scrum Master to guide and empower fully remote, globally distributed teams operating within a SAFe Agile Release Train. In this role, you’ll support TJX’s Global Compliance, Corporate Responsibility & Sustainability ART, enabling delivery across a diverse ecosystem of on‑prem and cloud‑based solutions, including ServiceNow Scoped Applications, Workiva, Watershed, HighQ, and PaperVision. You’ll play a critical role in coaching teams on Agile practices, driving continuous improvement, and ensuring meaningful business value is delivered sprint after sprint. This is an exciting opportunity to deepen your expertise in Agile leadership while influencing high‑impact initiatives across all geographies.

As a servant leader on the Scrum team, you are responsible for educating and coaching the team on Agile processes while leading toward predictable and sustainable delivery. The Scrum Master is also responsible for serving the team through impediment removals while fostering an environment of continuous improvement toward building a high performing team. The Scrum Master must demonstrate an advanced knowledge of SAFe, Scrum, Kanban, and XP principles.

Why Work With Us?

• We value integrity, respect, and teamwork, encouraging a unique and inclusive culture
• Immediate access to our Group Benefits package, including a Health Care Spending Account, Associate & Family Assistance Program, and various well-being resources
• Management Incentive Plan along with a robust Retirement Savings Program
• A competitive vacation package, paired with a Vacation Trade Program that allows you to opt in for an extra week
• Enjoy Associate discounts at our stores, available to you and eligible family members
• Comprehensive training and development resources designed to help you learn, grow, and succeed
• Exciting career paths with growth opportunities and tuition reimbursement to support your career progression

What You’ll Do:

• Drive delivery across multiple scrum teams
• Support team impediment removal and dependency tracking
• Facilitate Agile team ceremonies, including daily standups, reviews, and retrospectives
• Ensure team agreements are in place and coach adherence to SAFe/Agile practices
• Drive iteration commitments and plan for delivering business value
• Collaborate with other Scrum Masters across the ART as necessary, e.g., Scrum of Scrums
• Coordinate with other teams as necessary, such as Shared Services or DevOps teams
• Partner with the Product Owner to ensure product backlog items are refined, prioritized, and scheduled
• Drive estimating activities within the team
• Facilitate capacity planning and release planning
• Track and share metrics to measure team progress and achieve baseline KPIs
• Identify areas for improvement
• Validate time tracking
• Track team objectives using appropriate Agile tools/applications
• Protect the team from external interference
• Support ART Readiness/Preparations
• Consistently demonstrate the ability to manage moderately complex work through their teams
• Influence work and process outside of the ART as needed

About You:

• Bachelor’s Degree or equivalent engineering skillset, training, or technical work experience (required)
• 5-8 years of experience as a scrum master
• Strong understanding of Agile methodologies and SAFe framework

• A mindset for continuous process improvement, driven by a focus on delivering value through efficiency with excellent facilitation, coaching, and mentoring skills

• Ability to influence effectively with and without formal authority
• Excellent verbal and written communication skills, knowing your audience
• Proven success working a highly collaborative, matrix environment, with a track record of measurable business impact
• Experience working in hybrid scrum and waterfall environments
• Capability to demonstrate critical thinking and proven track record of positive change

• Solid understanding of agile methodology, scrum, SAFe, and agile tools (JIRA, Confluence)
• Ability to work collaboratively with distributed team members

Preferred Qualifications:

• Experience with Agile tools and applications
• Certifications in Agile and Project Management (SAFe, PMI-ACP, PMP)

If you’re ready to bring your energy and passion, we’d love to hear from you. Join us and be part of a place where every day is a chance to make a difference.

Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.

This job posting is for an existing position vacancy within our organization.

TJX Canada uses artificial intelligence (AI) to assist in screening and assessing applicants for this position.

Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.

Address:

Location: