The TJX Companies, Inc.

Support customers by responding to inquiries across multiple brands and channels to resolve complaints and concerns. This includes documenting resolutions and utilizing technology tools like ServiceNow and Order Management Systems to ensure quality service.

Support the planning, implementation, and documentation of construction projects while monitoring progress and coordinating with stakeholders like architects and engineers. Ensure quality and safety standards are met through site visits and manage budgeting, procurement, and reporting using digital tools.

The Senior Product Owner manages the product backlog for the Governance Technology Enablement team, focusing on the implementation and configuration of the ServiceNow IRM module. They collaborate with stakeholders and scrum teams to define user stories, prioritize features, and ensure deliverables meet acceptance criteria.

Lead the design and implementation of secure CI/CD pipelines and integrate DevSecOps practices into organizational workflows. Collaborate with cross-functional teams to drive governance, compliance, and the automation of security processes.