Sr. Technical Project Manager, HID Professional Services

Work Schedule

Environmental Conditions

Job Description

As a Sr. Technical Project Manager within the global HID Professional Services (HPS) team, you will lead forensic DNA validation and Rapid DNA enablement projects that help forensic laboratories and law enforcement agencies adopt Thermo Fisher Scientific HID solutions. You will partner with customers and internal teams to deliver high-quality outcomes, align stakeholders, and drive consistent, scalable delivery practices across projects.

Description

• Lead forensic DNA validation and Rapid enablement projects from initiation through completion, delivering projects on time and exceeding customer expectations

• Define project scope, timelines, and milestones across multiple concurrent projects

• Coordinate with regional field teams and cross-functional partners (applications, IT, sales, and external vendors) to drive execution

• Support workflow design, system integration, and end-to-end verification for Rapid implementations in customer environments

• Own validation deliverables, including data analysis and report writing, aligned to forensic standards

• Communicate clearly with customers and stakeholders to align expectations and maintain project momentum

• Contribute to proposals, pricing recommendations, and risk identification during pre-sales activities

• Resolve technical and program challenges using structured problem-solving, applying lessons learned to prevent future issues

• Identify and implement improvements that increase efficiency and consistency across projects

• Build strong working relationships across the global HPS team and broader HID organization, contributing to a collaborative, high-performing team environment 

• Proactively identify risks, dependencies, and tradeoffs, and influence stakeholders to drive timely, aligned decisions

Requirements

• Ability to interpret and apply forensic DNA data (quantification, STR, and Rapid DNA) to project deliverables

• Clear communication skills and ability to build alignment across teams

• Experience managing multiple projects and delivering results on time

• Customer-focused approach to understanding needs and delivering solutions

• Ability to navigate complex, cross-functional environments and independently drive progress and decisions

• Highly organized, proactive, and continuously focused on improving processes

Minimum education and experience requirements

• B.S. or M.S. in molecular biology, chemistry, or a related discipline

• 5+ years of experience in a forensic DNA laboratory or similar technical environment

• 3+ years of experience managing technical or scientific projects

• Familiarity with forensic DNA workflows, validation requirements, and data interpretation

• Experience supporting forensic DNA customers through professional services or similar roles

Preferred qualifications

• PMP certification or formal project management training

• Experience with Smartsheet, MS Project, or similar tools

• Familiarity with Microsoft Power Platform tools

• Experience supporting Rapid DNA or complex workflow implementations

Travel requirements: Up to 10% travel (domestic and international) may be required periodically.

Compensation and Benefits

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards