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The Senior Technical Program Manager will own the end-to-end delivery of complex technical programs across R&D, managing scope, sequencing, and cross-functional dependencies. They will drive technical decisions, improve delivery predictability, and provide transparent status updates to executive leadership.
Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.
Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.
Cedar is seeking a Senior Technical Program Manager to join the Makers Strategy & Operations team. This role is not aligned to a single product line or pillar, rather it is deployed against the most technically complex programs across the R&D organization. The efforts that span multiple teams, carry meaningful architectural risk, and lack clear end-to-end ownership at the outset.
The types of programs this person will take on are both architectural and product forward. Some will be multi-quarter platform, infrastructure, and data programs that touch how our systems are structured and how our products are built on top of them. Others will be product and feature programs, when they are demanding enough to warrant dedicated program leadership. In both cases, the programs carry real technical risk and dependencies that reach across the engineering organization. Cedar makes these investments to unlock the next generation of our product portfolio, to reduce the maintenance burden that accumulates in mature systems, and to build the foundations that make future products faster and cheaper to deliver. Work at this altitude is consequential to the trajectory of the business, and it carries visibility to match. The progress you make will be reviewed by executive leadership, and the outcomes will shape what Cedar is able to build for years afterward.
A defining characteristic of these programs is that they are under-defined when they begin. Requirements are incomplete, dependencies are undocumented, and the sequencing has not been worked out. The person in this role is expected to resolve that ambiguity, establish what is actually being built, in what order, with what tradeoffs, against what definition of done, and to remain accountable for delivery through to completion.
This is a senior individual contributor role with substantial exposure to engineering, product, and executive leadership. Success is measured by whether the hardest programs at Cedar land as intended. And, when they don't, by whether you saw it first. Stopping a program early because the underlying assumption turned out to be wrong, or catching a dependency in month two that would have surfaced in month six, is a good outcome. Delivering on time matters. So does the truth arriving early enough to act on.
Compensation Range and Benefits
*Subject to location, experience, and education
#LI-REMOTE #JM-LinkedIn
What do we offer to the ideal candidate?
About us
Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z).
As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.
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