The Sr. Project Manager leads the Customer Focus Team and acts as the primary liaison between customers and internal teams to ensure project delivery. They are responsible for managing timelines, costs, and quality metrics from quotation through production.
Sr. Project Manager
Contract · 3–6 Months
Fremont, CA 94539 1st Shift
$115,000 – $125,000 / year
Summary
The Sr. Project Manager is responsible for planning, coordinating, and executing customer programs and serves as the voice of the customer (VOC). This role also serves as the leader of the Customer Focus Team (CFT) and acts as the primary liaison between the customer and internal teams — ensuring projects move efficiently from quotation through production while meeting quality, cost, and delivery targets. The Sr. PM works directly with the site General Manager and Account Management to execute project milestones, and collaborates closely with engineering, supply chain, production, quality, sales, and Program Management teams.
Essential Duties & Responsibilities
- Serve as the primary point of contact for assigned customer accounts and programs
- Work closely with the customer to ensure action items are closed and support is provided where needed
- Manage project timelines, deliverables, and communication between customers and internal CFT
- Lead CFT meetings and maintain action trackers shared internally and with the customer
- Monitor project schedules and production commitments; identify and mitigate risks impacting delivery, cost, or quality
- Drive resolution of issues affecting project timelines and escalate when needed to ensure timely closure
- Manage and communicate internal metrics (inventory turns, quality, OTD, tariffs/duty recovery, PPV, E&O, etc.) and customer-facing metrics on a monthly or quarterly basis
- Review MSA terms and conditions; coordinate with Account Management on end-of-life agreements and contract reviews
- Maintain profitability per company objectives; review project costs vs. quotations to ensure margin targets are met
- Present Excess & Obsolete (E&O) inventory to the customer monthly and drive resolution through an E&O Mitigation Plan
- Support and follow all ISO standards and site 5S objectives
- Other duties as assigned
Knowledge, Skills & Abilities
- Excellent written and verbal communication and interpersonal skills
- Detail- and solution-oriented with the ability to anticipate customer needs and respond proactively
- Strong team player with high motivation and the ability to manage multiple customers simultaneously
- Proficiency in Microsoft Office Suite, including intermediate or advanced Excel skills
- Effective organization, prioritization, and presentation skills (Teams and PowerPoint)
- Demonstrates discretion, confidentiality, independent judgment, and professionalism
- Understanding and application of continuous improvement tools
- Ability to support a 24/7 global business operation as required
- Available for travel up to 25% of the time, including overnight and international travel
Experience & Education
- Bachelor's degree required
- CAPM/PMP certification or equivalent experience preferred
- 6–8+ years of experience in electronics contract manufacturing or as a Project/Program Manager in an electronics manufacturing environment
- Strong leadership and problem-solving skills
Compliance
Due to ITAR and/or CUI compliance requirements, this position requires candidates to be a U.S. Citizen, Permanent Resident Alien, or Protected Individual per 8 U.S.C. 1324b(a)(3).