Sr. Program Manager - L&D (Remote)

 Posted an hour ago
  
 Brazil
  
5-10 years experience
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AI Summary

Coordinate and execute global L&D activities, including scheduling training sessions and managing logistics for virtual and in-person events. Develop and maintain a robust content library within the LMS by collaborating with subject matter experts.

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

We are looking for a detail-oriented and proactive Senior Program Manager - Technical L&D to support our Shared Services organization. In this role, you will play a key part in coordinating and executing a wide range of L&D activities, including scheduling and facilitating both virtual and in-person training sessions, managing logistics such as venue sourcing, meal coordination, IT requirements, and overall attendee experience.

You will serve as the primary point of contact for training-related inquiries, driving timely resolutions while managing attendance tracking, completion records, and basic analytics. A critical component of this role involves maintaining and developing a robust content library within CrowdStrike University and our Learning Management System (LMS), posting recordings and slide presentations, and collaborating with subject matter experts to create high-quality, engaging, and up-to-date training content.

Additionally, you will support the team through requisition and purchase order management, general research, and presentation preparation, ensuring the Shared Services organization has the resources and learning experiences needed to thrive.

What You'll Do:

  • Coordinate and assist with Learning and Development activities; schedule and facilitate virtual and in person training sessions, posting and updating content on Crowdstrike University.  

  • Posts Recordings and Slide presentations.

  • Is Point of Contact for questions and drives resolutions.

  • Manage attendance and track completion; aid in basic analytics.

  • Manages requisition and purchase order requests.

  • General research and presentation preparation as needed.

  • Developing and maintaining the content library within the organization's learning management system (LMS).

  • Collaborating with subject matter experts to create high-quality, engaging, and up-to-date training content.

  • Virtually manage in-person training logistics; sourcing space, order meals, identifying IT requirements, and attendee experience. 

What You'll Need:

  • Strong organizational and time management skills.

  • Strong writing and proofreading skills.

  • Excellent communication and interpersonal skills.

  • Proficiency with Outlook, Slack, Zoom, Google Drive and other collaboration tools.

  • Ability to manage multiple tasks and projects simultaneously.

  • Creative problem-solving abilities and attention to detail.

  • Experience with video editing or graphic design tools is a plus.

  • Basic data analysis skills and familiarity with spreadsheets.

  • Experience with Doecbo and Articulate software.

  • Expertise in instructional design and content development, with a strong understanding of adult learning principles.

  • Experience with Procurement systems, preferably COUPA.

  • Project management skills in supporting in-person trainings.

Bonus Points:

  • Past experience within Learning and Development.

  • Project management experience.

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Benefits of Working at CrowdStrike:

  • Market leader in compensation and equity awards

  • Comprehensive physical and mental wellness programs

  • Competitive vacation and holidays for recharge

  • Paid parental and adoption leaves

  • Professional development opportunities for all employees regardless of level or role

  • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

  • Vibrant office culture with world class amenities

  • Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

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