Sr. Manager, Product Management

JOB TITLE: Sr. Manager, Product Management

DIVISION: Elections Products

LOCATION: Remote; US-based only

EMPLOYMENT: Full time employee, 40 hrs. per week

REPORTS TO: VP, Elections Products

ABOUT US

The Canton Group is a privately held, family-owned company with over 25 years of delivering award-winning websites, software, and digital modern secure solutions to Fortune 500 organizations and Government entities. We take immense pride in offering our employees the benefit of working fully remote while our Headquarters remain open in Baltimore, Maryland. The Canton Group's presence spans across the nation, including our employees and clients. Apply today and join us on our journey of growth!

OUR CORE VALUES

Intellectually Curious | Committed to doing things the right way | Transparent, Honest, and Fair | Determined to delight our customers | Be Collaborative & Accountable

OVERVIEW

The Sr. Manager, Product Management is a senior product leader within the Elections Products division. Reporting to the VP of Elections Products, this role partners closely with the VP to develop and execute product strategy, and takes primary ownership of roadmap execution, team leadership, and cross-functional coordination across our elections technology portfolio, ensuring our solutions remain efficient, secure, scalable, and deeply aligned with the needs of election administrators nationwide.

This role directly manages Product Managers who oversee feature delivery and Product Owners, as well as the Product Design function. The Sr. Manager bridges product strategy and day-to-day execution, partnering closely with the Sr. Manager, Business Solution Architecture to translate customer and market needs into platform capabilities, and with cross-functional leadership across Engineering, QA, and Solution Delivery to drive successful product outcomes.

RESPONSIBILITIES

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

Product Strategy and Vision

• Partner with the VP, Elections Products to develop and refine the product vision, strategy, and 6-to-24-month roadmap for the Election Products portfolio, and take primary ownership of roadmap execution aligned with organizational goals and the needs of election administrators.
• Translate market trends, competitive intelligence, and customer feedback into clear, prioritized product direction.
• Serve as a key contributor to product strategy in partnership with the VP, Elections Products, providing market intelligence, roadmap input, and operational insight to inform strategic direction and business objectives.
• Support business development efforts including RFP responses, product demonstrations, and go-to-market strategy development.

Team Leadership and Development

• Directly manage and develop the Group Product Manager and Product Design team, establishing clear expectations, growth plans, and a culture of accountability and continuous improvement.
• Provide strategic direction to the Group Product Manager on feature prioritization, release planning, and Product Owner effectiveness.
• Mentor and grow product management and design talent across the division, fostering a high-performance, collaborative team culture.
• Partner with HR and senior leadership on workforce planning, hiring, and team development across the product organization.

Cross-functional Collaboration

• Act as a key cross-functional liaison between the product organization and partners across Engineering, Solution Architecture, QA, Solution Delivery, and Sales, ensuring alignment on priorities and effective execution.
• Partner with the Sr. Manager, Solution Architecture to ensure customer needs are translated into scalable platform capabilities, protecting platform integrity from one-off customizations.
• Build and maintain strong relationships with customers, election officials, and external stakeholders to gather feedback and drive product adoption and satisfaction.
• Collaborate with business development teams to identify new market opportunities and support go-to-market execution.

Roadmap Governance and Execution

• Review and approve the feature roadmap developed by the Group Product Manager, ensuring prioritization reflects both strategic intent and delivery capacity.
• Define, monitor, and report on key performance indicators to measure product success, customer satisfaction, and team effectiveness.
• Leverage data-driven insights to refine product offerings, inform trade-off decisions, and identify areas for improvement across the product lifecycle.
• Oversee the product lifecycle from ideation through launch and iteration, ensuring continuous improvement based on user feedback and market dynamics.

Market Intelligence and Industry Engagement

• Conduct and synthesize market research to identify trends, opportunities, and competitive threats in the election technology space.
• Maintain current knowledge of election administration processes, regulatory requirements, and compliance standards relevant to elections software.
• Represent the organization at industry events, customer meetings, and workshops as an advocate for the product vision and TCG's elections technology mission.
• Adhere to the organization's security policies, procedures, and controls to protect confidential information and ensure compliance with SOC 2 requirements.

QUALIFICATIONS

• Bachelor's degree in Business, Computer Science, or a related field.
• 10+ years of progressive experience in product management, technology, or a related field, with clear escalation of responsibility over time.
• 7+ years of direct product management experience, with a demonstrated track record of owning product strategy, roadmap, and full product lifecycle for complex software products.
• 3+ years of people management experience, including managing product managers or senior individual contributors.
• Proven ability to drive product vision and lead cross-functional teams in an Agile delivery environment.
• Strong analytical and problem-solving skills, with the ability to synthesize data, customer feedback, and market inputs into clear and actionable product direction.
• Excellent communication and interpersonal skills, with demonstrated ability to influence stakeholders at all levels of the organization.
• Experience with B2G SaaS, platform software, or regulated industry products.
• Comfortable operating both strategically and hands-on in a fast-paced, growth-oriented environment.

PREFERRED QUALIFICATIONS

• Experience in elections technology, civic technology, or government and public sector software.
• Knowledge of election administration processes and regulatory compliance standards.
• Experience leading or partnering closely with product design teams or UX functions.
• Familiarity with platform software business models and the challenge of abstracting customer variation into scalable platform capabilities.
• Advanced degree (e.g., MBA) or relevant certifications (e.g., Certified Scrum Product Owner).
• Strong data analytics capabilities and a track record of data-driven decision-making.
• Experience supporting business development efforts including RFP processes and client presentations.

PHYSICAL REQUIREMENTS

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at a time.
• May be required to work on-call or long hours, if necessary, in case of serious network malfunction.

AFFIRMATIVE ACTION / EEO STATEMENT

It is the policy of the Canton Group to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate.

As part of the company's equal employment opportunity policy, the Canton Group will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities.

Employees and applicants shall not be subjected to harassment, intimidation or any type of retaliation because they have (1) filed a complaint; (2) assisted or participated in an investigation, compliance review, hearing or any other activity related to the administration of any federal, state or local law requiring equal employment opportunity; (3) opposed any act or practice made unlawful by any federal, state or local law requiring equal opportunity; or (4) exercised any other legal right protected by federal, state or local law requiring equal opportunity.

The above-mentioned policies shall be periodically brought to the attention of supervisors and shall be appropriately administered. It is the responsibility of each supervisor of the company to ensure affirmative implementation of these policies to avoid any discrimination in employment. All employees are expected to recognize these policies and cooperate with their implementation. Violation of these policies is a disciplinary offense.