Sr Manager, Clinical Training & Development

Sr. Manager, Clinical Training and Development

Remote

Company Overview: AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. In partnership with physicians and health systems, the organization delivers high-quality care for patients across a diverse spectrum of medical specialties, including gastroenterology, ophthalmology and orthopedics. To learn more about AMSURG, visit www.amsurg.com.

POSITION SUMMARY:

The Sr. Manager, Clinical Training and Development is responsible for developing, coordinating, and evaluating education and training programs that support Ambulatory Surgery Centers (ASCs) and corporate teammates. The Sr. Manager partners with Clinical leaders and cross-functional stakeholders (e.g. operations, ASC center administrators, etc) to identify learning needs, develop training solutions, coordinate implementation, and evaluate program effectiveness. The position requires experience in education and training, prior experience working in a clinical or healthcare setting, strong project management and facilitation skills, sound judgement, and the ability to manage multiple priorities while working collaboratively across teams.

Work Schedule: Remote First

ESSENTIAL RESPONSIBILITIES:

• Leads the planning, implementation, and continuous improvement of education programs and learning resources that support clinical quality, patient safety, regulatory compliance, and clinical excellence
• Partners with Clinical leadership and subject matter experts to identify learning needs and develop education solutions that support business and clinical objectives
• Builds collaborative relationships with center leadership, clinical teams, operation teams, and corporate stakeholders to support education and professional development initiatives
• Integrates evidence-based practices, industry standards, and organizational priorities into education programs and resources
• Supports quality improvement efforts through education, training, and dissemination of best practices and industry standards
• Provides day-to-day leadership and coordination of education initiatives, partnering with subject matter experts and stakeholders to achieve program objectives
• Supports the development and facilitation of education programs and learning experiences that reinforce knowledge, promote critical thinking, and support continuous improvement
• Coordinates onboarding and orientation programs that support teammate engagement, retention, and successful role transition while incorporating organizational core values
• Assesses stakeholder needs and utilizes participant feedback, program evaluations, and performance metrics to continuously improve education programs, resources, and delivery methods
• Supports the development, maintenance, enhancement of education plans, resources, toolkits, and online learning content to achieve departmental and organization priorities
• Maintains effective communication with Clinical Quality leadership and stakeholders regarding program progress, opportunities, challenges, and outcomes
• Collaborates with the Learning Management System (LMS) team to support education content, annual training requirements, competency programs, and compliance tracking
• Coordinates education-related projects and initiatives, ensuring deliverables, timelines, and objectives are achieved

QUALIFICATIONS: 

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily.  The requirements listed below are representative of the knowledge, skills and/or abilities required.

• Proven ability to design, implement, and improve learning programs across multiple locations.
• Ability to build strong working relationships and influence cross-functional stakeholders.
• Outstanding organizational, project management, and time management skills to prioritize work, coordinate resources, and meet deadlines.
• Creative and problem-solving skills to invent new ways to accommodate the learning needs of contemporary learners
• Effective communication (verbal and written) and interpersonal skills to inspire and engage learners
• Ability to manage multiple complex projects and guide work from planning through implementation and evaluation.
• Ability to work collaboratively cross diverse groups to ensure training programs meet organization goals and reflect needs of diverse workforce
• Focused on using metrics to drive continued program improvement

Education/Experience:

• Bachelor’s degree from an accredited college or university required.
• Minimum of three (3) years of experience in education, training, or professional development, including prior experience working in a clinical setting.
• Minimum of three (3) years of clinical education experience, including curriculum development, facilitation, and evaluation. Prior experience leading programs, projects, or teams preferred.

Employment at AMSURG: Living Our Values Every Day
At AMSURG, our values define who we are and how we serve our patients, partners, and each other. As a national leader in ambulatory surgery, we are committed to a culture of excellence, integrity, teamwork and caring deeply. Our values guide every decision, ensuring we continue to elevate healthcare and provide the highest quality care.
These guiding principles are the foundation of our culture and a guide to how we collaborate, innovate, and make a difference every day.

• Care Deeply for those around us.
• Cultivate Integrity to build trust.
• Champion Excellence for continuous improvement
• Celebrate Teamwork every step to the way.

Benefits:

To ensure we retain and invest in great people, AMSURG provides its employees with the benefits, recognition, training, and opportunities needed for professional growth. Our wide range of health and welfare benefits allow you to choose the right coverage for you and your family. AMSURG offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. Benefits offered include but are not limited to: Paid Time Off, Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs, and a matching 401(K) Plan.

Paid Time Off:

AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.

EOE Statement:

AMSURG is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age (40 or older), race, color, religion, gender, sex, national origin, pregnancy, sexual orientation, disability, genetic information or any other status protected under applicable federal, state, or local laws. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: careers@amsurg.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.