Sr. L&D Systems & Programs Contractor

Sr. L&D Systems & Programs Contractor
Location: Remote (U.S.)
Employment Type: 1099 Contract (project-based; hours per week based on scope; potential extension based on business need)
Salary: Starting at $65.00 p/hr
Date Posted: 04-17-2026

About the Role
The Learning & Development Systems & Programs Contractor is responsible for running and scaling Clarvida’s learning operations ecosystem while accelerating multiple active programs. This hands-on role administers the LMS, delivers high-quality learner support, operationalizes onboarding programs, and manages CEU offerings with audit-ready rigor. The contractor partners closely with U.S.-based People leaders and the Manila People Development team to ensure consistent execution, clear reporting, and a strong employee learning experience across a distributed, multi-site organization.

Responsibilities
• Serve as a primary administrator for Relias, including user management, learning assignments, learning paths, automations, reporting, and troubleshooting
• Manage the end-to-end lifecycle of course publishing and training plan updates, including rapid turnaround requests
• Maintain learner support channels such as a learning helpdesk or shared inbox; triage issues and ensure timely resolution with clear escalation paths
• Build and maintain operational documentation including SOPs, job aids, how-to guides, and a centralized knowledge hub for learning content and FAQs
• Operationalize and improve Clarvida’s onboarding framework and centralized resources, including new hire welcome and kickoff communications, first-week guidance, two-week onboarding schedules, and role-based onboarding checklists
• Develop and maintain standardized orientation templates and manager toolkits aligned to 30/60/90-day expectations
• Partner with People Solutions/HRIS, IT, Talent Acquisition, and Benefits teams to ensure Day 1 readiness and consistent onboarding execution
• Rationalize and sequence required learning assignments to reduce friction and overload during early onboarding
• Administer CEU programs end-to-end, including calendar planning, session logistics, learner communications, completion tracking, documentation support, and reporting
• Coordinate with clinical and compliance stakeholders to ensure CEU offerings are accurate, well-governed, and audit-ready
• Create repeatable processes for CEU evidence tracking, certificate management, and participation analytics
• Produce operational reporting and executive-ready updates on onboarding completion and readiness, learning assignment compliance, CEU participation and documentation health, and learner support volumes and resolution performance
• Partner with U.S. leadership and Manila team members to standardize reporting cadence and improve insight quality
• Collaborate in a follow-the-sun model with the Manila People Development team to support learning operations, course publishing, learner support, and reporting
• Provide clear work instructions, templates, and QA standards to enable Manila-based team members to execute at scale
• Establish weekly operating rhythms including prioritization, backlog review, escalation management, and throughput tracking across time zones

Required Qualifications
• 5+ years of hands-on Learning Operations or L&D program administration experience, preferably in healthcare, behavioral health, or multi-site environments
• Demonstrated experience administering Relias or a comparable LMS, including automations, learning paths, and reporting
• Experience administering CEU programs or regulated training environments with audit expectations
• Experience scaling onboarding programs across multi-site organizations
• Strong operational discipline including documentation, process design, quality control, and stakeholder communication
• Advanced proficiency in Microsoft 365 including Teams, SharePoint/OneDrive, Excel, and PowerPoint
• Experience working in distributed teams across multiple time zones

Compensation & Benefits

Contractor Engagement:
• Competitive hourly or project-based compensation commensurate with experience
• Flexible remote work environment
• Opportunity for contract extension based on business need and performance

All Employees (if converted to employee status in the future):
• 401(k)
• Employee Assistance Program (EAP)
• Perks @ Clarvida – national discounts on shopping, travel, Verizon, and entertainment
(*Benefits may vary by state or county and eligibility status)

Work Location
Remote (U.S.) with collaboration across U.S. and Manila time zones. No travel required.

Employment Type
Contract (project-based; hours per week based on scope; potential extension based on business need)

How to Apply
If you are a hands-on L&D operator with strong LMS administration experience and a passion for building scalable, audit-ready learning systems, click “Apply Now” to join Clarvida as a Learning & Development Systems & Programs Contractor.

About Clarvida
Clarvida’s success is built on the strength of our people and a shared commitment to improving lives and communities. We empower employees to bring their full potential to their work while delivering outcome-driven, person-centered services.

Learn more: http://www.clarvida.com/mission-vision-and-values/
See other opportunities: https://www.clarvida.com/working-at-clarvida

Equal Opportunity Employer
Clarvida is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic.

Fraud Alert
Clarvida never charges fees to apply. Official communication regarding job opportunities will only come from authorized @clarvida.com email addresses, notifications@jobvite.com, or verified LinkedIn profiles associated with Clarvida email accounts.

Keywords
Learning & Development Contractor, Learning Operations, LMS Administrator, Relias Administrator, CEU Program Administration, Onboarding Programs, Talent Enablement, Multi-site Learning, HR Learning Systems, Clarvida Careers