At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position is responsible for collaborating with solutions engineering, infrastructure operations, and infrastructure service management teams in the design and build of infrastructure solutions/blueprints for area of responsibility. Participating in the design and build of repeatable patterns (build-kits) to improve deployment times for non-prod and prod environments. Transitioning knowledge to infrastructure operations.

Responsibilities include:

* Understand the Teradata Architecture and how it applies to day-to-day operations and queries performance
* Detect, identify, and resolve systems and query level issues.
* Perform system and database level maintenance including BAR and user/database creation and permissions.
* Participate in design, development, and implementation of end-to-end Infrastructure solutions/blueprints as part of a cross-functional team with service targets and cost models
* Provide technical depth in the installation, configuration, administration, and operations of technologies in the area of responsibility
* Work with DevOps and Automation Engineering to support Infrastructure automation projects, and maintain and update existing automation solutions to continually improve the provisioning times for IT environments
* Participate in the development of appropriate documentation for Operational Readiness activities as part of a cross-functional team
* Design and build of pilot solutions utilizing new technologies, and implementing new product features and enhancements
* Ensure integration and operational viability for Infrastructure Products in the area of responsibility
* Coordinate with onshore/offshore teams to drive Infrastructure builds and to resolve issues
* Participate in Level 3 support, on-call rotations, and incident management activities for the technology area.

Required Job Qualifications:

* Bachelors Degree and 4 years in Information Technology or relevant experience OR Technical Certification and/or College Courses and 6 year Information Technology experience OR 8 years Information Technology experience.
* Infrastructure Automation
* Operations Management
* ITIL v3
* IT standards, procedures, policies
* Ability to simplify & standardize complex concepts / processes
* Understanding of business priorities (e.g., vision), trends (e.g., industry knowledge) and markets (e.g., existing/ planned)
* Oral & written communications
* Problem solving / analytical skills, tools and techniques
* Supplier management
* Ability to prioritize and make trade-off decisions
* Drive cross functional execution
* Adaptability and ability to introduce / manage change
* Teamwork and collaboration
* Organized and detail oriented
* Analytical and problem solving skills

Preferred Job Qualifications:

* Bachelor’s Degree (Computer Science, MIS, or related degrees).

* Teradata Database Administration (DBA) Foundational Level

LI - REMOTE

LI - AZ1

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.  Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

This position may be performed remotely from anywhere within the continental United States, excluding California, New York, Alaska, and Hawaii.

 

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

Base Pay Range

$84,400.00 - $152,300.00

Exact compensation may vary based on skills, experience, and location.