Sr Customs Compliance Manager

Tailored Brands is a leading specialty retailer of menswear, including suits, formalwear, sportswear, and a broad selection of business casual offerings. Our brands include Men's Wearhouse, Jos. A. Bank, Moores and K&G Fashion Superstore, which offers merchandise for the entire family. We help people love the way they look and feel for their most important moments by delivering personalized products and services through our convenient network of stores and e-commerce sites.

We currently have an exciting opportunity for a Senior Customs Compliance Manager to join our Legal team, reporting to a Legal Department Vice President. This role will lead and strengthen Tailored Brands’ U.S. customs compliance program, helping ensure imports are managed in accordance with applicable Customs and Border Protection requirements, internal controls, and company policies. 

• Lead the company’s customs compliance program for imported goods, including oversight of policies, procedures, controls, and governance related to U.S. import activity.

• Customs compliance oversight with customs brokers and external advisors, including expectations for accuracy, responsiveness, documentation, and escalation handling in coordination with Logistics and Transportation.

• Oversee customs classification, valuation, country-of-origin, duty, fee, and recordkeeping practices to support compliant entry activity and reduce risk.

• Manage importer-of-records (IOR) compliance across company’s legal entities, including recordkeeping, entity transitions and communications with carriers and customs brokers to ensure continuity of compliant import activity.

• Partner with Supply Chain, Logistics, Finance, and other business teams to review import processes, identify control gaps, and implement practical improvements.

• Identify and pursue duty recovery and optimization opportunities, including preferential tariff programs, tariff rate quotas (TRQ), duty drawback and applicable trade agreement benefits, in coordination with Finance, Supply Chain and Sourcing.

• Collaborate with Finance and Accounting on duty accruals, landed cost modeling, broker invoice reconciliation, and compliance-related reporting. 

• Direct internal monitoring and periodic compliance reviews, including post-entry validation, broker performance review, issue resolution, and remediation tracking.

• Lead the company’s response to customs audits, inquiries and regulatory matters, including management of prior disclosures, by coordinating entry-level documentation, issue identification, financial exposure quantification, and business responses, and legal review in coordination with internal and outside trade counsel.

• Monitor and manage compliance with forced labor import restrictions (UFLPA and related enforcement), including coordination with Supply Chain, Sourcing and corporate responsibility function on supplier documentation and withhold release order (WRO) risk.

• Monitor changes in customs laws, regulations, rulings, trade programs, and enforcement priorities, and translate them into clear business guidance and process updates.

• Coordinate with CTPAT program owner on import-related security requirements as applicable.

• Develop training, playbooks, and operating standards that build and develop internal capability and ensure consistent execution by internal and external partners involved in import activity.

• Other duties as assigned.

• Bachelor’s degree required; degree in Business, Supply Chain, International Trade, Legal Studies, Finance, or a related field preferred.

• 8+ years of progressive experience in customs compliance, global trade compliance, import operations, trade advisory, or a related field.

• Strong working knowledge of U.S. Customs and Border Protection regulations, import controls, HTS/HS tariff classification, valuation, country of origin, broker management, duty and fee compliance, Automated Commercial Environment (ACE) portal, and customs documentation requirements, preferably with knowledge of apparel and textile classifications. 

• Proficiency in customs valuation methodologies including transaction value, assists, and royalties and ability to identify, quantify, and remediate customs valuation exposure in complex multi-tier sourcing structure. 

• Experience with U.S. free trade agreement programs, including CAFTA-DR, USMCA, short supply provisions, AGOA, rules of origin analysis, and related documentation requirements.

• General knowledge of Customs-Trade Partnership Against Terrorism (CTPAT).

• Experience building, assessing, or strengthening internal controls, preferably in an environment with audit, remediation, or public-company readiness expectations.

• Demonstrated ability to lead cross-functional work and project management across Legal, Supply Chain, Logistics, Finance, Sourcing and Design, and external partners.

• Strong judgment, analytical capability, and problem-solving skills, with the ability to balance compliance rigor and business practicality.

• Excellent written and verbal communication skills, including the ability to translate technical customs requirements into clear guidance for business stakeholders.

• Strong analytical and problem-solving abilities; comfortable working with data, identifying gaps, and challenging assumptions.

• High degree of professional judgment, integrity, and discretion in handling sensitive information and balancing risk with business practicality.

• Demonstrated ability to build trust and influence across functions and levels, including senior leadership and external partners.

• Licensed Customs Broker credential strongly preferred. Experience in retail, sourcing, apparel, or other high-volume import environments is strongly preferred.

Please note that you do not need to qualify for all requirements to be considered. We encourage you to apply if you can meet most of the requirements and are comfortable opening a dialog to be considered.

• Ability to sit and work at a computer keyboard for extended periods of time

• Ability to stoop, kneel, bend at the waist, and reach daily

• Able to lift and move up to 25 pounds occasionally

• Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment

• Hours regularly 40 hours per week, as work dictates, from a remote U.S. location. Periodic travel to corporate offices may be required.

This role is eligible for healthcare including medical, dental and vision, retirement savings (401k with a company match), income protection programs such as life, accident and disability insurance, paid time off for sick leave, vacation, bereavement, jury duty, and holidays, wellbeing program, commuter, adoption assistance, education assistance, legal services, and employee merchandise discounts. For more detailed information go Tailoredbrands.com/working-here/people-culture.

We understand the demands of work, school, family, and personal responsibilities. Through our work-life resources and programs we offer services for every stage of life to help you manage the day-to-day needs. We offer programs such as: 

• Meeting-Free Fridays (encouraged) | so you can catch up on work and self-development

• Summer Fridays | from Memorial Day to Labor Day so you can enjoy a head-start to the weekend

• Holiday Early Departure | close out early the business day before a company observed holiday  

 

The starting salary for this position is $100,000–130,000. Actual compensation within this range will be determined based on factors such as skills, experience, and qualifications. Over time, and subject to performance, tenure, and evolving responsibilities, total compensation for this role may grow to as much as $160,000. Other compensation may include a 10% Annual Incentive Plan (AIP) bonus paid out according to policy. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable.

Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.