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The role focuses on developing and executing medium to long-term sales strategies to protect and grow relationships with existing clients. Responsibilities include identifying cross-selling opportunities, resolving customer issues, and reporting on market trends and retention metrics.
Focuses on medium to long-term planning and face-to-face selling of a variety of products, services and/or solutions across multiple lines of business for a defined group of existing clients including:
Developing medium to long-range sales plans and preparing strategies to protect, grow, and diversify the relationship with a defined group of existing customers
Identifying and managing interactions with assigned group of existing customers to identify cross/up and repeat sales opportunities
Resolving problems and ensuring customers receive high quality customer service
Developing client retention and growth plans and strategies for developing profitable business with assigned accounts
Reviewing and reporting on customer retention, business opportunity and market trends Incumbents in this specialization may be selling directly to the ultimate purchaser or indirectly through channel partners
Incumbents matching to this specialization are compensated based on achievement of sales
ATTENTION: Current Alcon Employee/Contingent Worker
If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.
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