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Sr. Associate - F&A - AP 5B

Posted 6 days ago
2-5 years experience
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AI Summary

Manage and resolve vendor and employee inquiries related to Accounts Payable while serving as the primary escalation point for complex issues. Monitor helpdesk tickets to ensure SLA compliance and collaborate with internal departments to improve process efficiency.

Sr. Associate - F&A - AP

Ready to turn bold ideas into real-world impact?
 At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
 
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. 
 
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
 Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description -

  • Manage and resolve vendor and employee inquiries related to Accounts Payable processes.
  • Serve as the primary escalation point for complex payment, account, and supplier issues.
  • Monitor and prioritize helpdesk tickets to ensure timely resolution and SLA compliance.
  • Collaborate with Finance, Procurement, Treasury, and business stakeholders to resolve cases efficiently.
  • Provide guidance on AP policies, procedures, and systems to internal and external customers.
  • Track helpdesk performance metrics and identify opportunities for process improvement.
  • Maintain accurate documentation and ensure compliance with internal controls and audit requirements.
  • Support training, knowledge sharing, and continuous improvement initiatives within the team.
  • Build and maintain positive relationships with suppliers through professional and customer-focused support.
  • Process and validate supplier invoices accurately and in accordance with company policies.

Qualifications -

Bachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Finance

Certifications -

Accounts Payable Certification - F-TecF-Tec, Certified Anti-Money Laundering Specialist (CAMS) - Professional School of Indian Banking (PSIB)Professional School of Indian Banking (PSIB), Certified Financial Analyst (CFA) - SkillabSkillab, Certified Fraud Examiner (CFE) - ACFEACFE, Certified Public Accountant (CPA) - Perfekt SzolnokPerfekt Szolnok

Required Skills -

Accounting, Accounts Payable Process, Invoice Payments, Invoice Processing, Microsoft Office, Reconciliations, SAP Overview, Vendor Communications

Language

German (Required)

Language Proficiency -

Advanced - C1

Additional Job Location -

Job Type

Regular

Master Skill List -

F&A - AP

Remote Type -

Remote

Work Shift -

Standard (Romania)

Why join Genpact?
•    Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
•    Make an impact – Help global enterprises solve business challenges that matter 
•    Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
•    Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 
•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
 
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.  
Let’s build tomorrow together. 
 
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. 

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