Solution Engineer

Duties & Responsibilities

• Coach and mentor Solution Engineers ensuring consistent and high standards of service delivery.
• Communicate with the sales team on new business opportunities, translate client’s technical requirements to solution, drive the technical discussions, deliver custom demonstrations, and implement technical proofs-of-concept.
• Conduct technical presentation of company products, manage POC and trial processes with the clients.
• Establish outstanding business relationships and partnerships with the clients by demonstrating a high level of technical expertise, understand manufacturing business practises and establish credibility with the clients.
• Influence target clients by presenting company products values and benefits and by demonstrating product architectures and assisting with cost evaluation and pricing issues.
• 50% travel, domestic

Knowledge, Skills & Abilities

• Minimum of 5 years of experience of presales within the ERP industry or equivalent operational ERP experience
• Background of success in supporting both direct and channel sales
• Experience in the manufacturing and distribution industry
• Documented experience of giving customer presentations / demonstrations
• Successful candidates may have worked for companies such as: SAP, Microsoft, Infor, Sage, QAD or other ERP companies or Value Added Resellers (VARs).

Qualifications

• 5+ years applicable experience and demonstrated success/knowledge.
• 2+ years of specialized/industry.
• Bachelor’s degree (or equivalent manufacturing experience).

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

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