Software Engineer

Primary function is to develop STARLIMS Software and to configure STARLIMS out of the box solution to address customer requirements. 

Participate in a team-oriented environment to install software and configure, document, and test   laboratory workflows, business rules, system and instrument interfaces, create and modify reports and queries, and perform data migration, validation testing, and training of customer personnel. 

Provide technical capabilities for planning and implementing system installation, upgrade, configuration, and related change control and verification activities for Laboratory Information Management Systems (LIMS) and oversee execution within the area of responsibility. Provide day-to-day support including problem resolution and coordination of operational activities.  Research & evaluate alternative solutions and make recommendations for improved system operations. 

Responsibilities:

• Collaborate with the project manager/business analyst to engineer an effective solution to meet the customer's requirements and execute tasks according to the project plan.
• Execute software configuration life cycle activities from design and implementation through testing and documentation while maintaining compliance to project configuration plans and practices. 
• Uphold documentation standards for project and manage deliverables for area of responsibility. 
• Define installation, upgrade, configuration, and operating procedures for complex and multiple systems and support training and coaching of personnel on these practices.
• Understand business impact of supported systems, establish and maintain technical support service levels and ensure that they are being met on a regular basis.
• Understand and apply the use of database monitoring and querying tools (i.e. TOAD, SQL). 
• Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
• Uphold coding and documentation standards for project and/or product and manage deliverables for area of responsibility.
• Assist Project Manager/Business Analyst in developing project plan and configuration plan with task effort estimates.
• Discuss complex technical issues/questions with customers to make binding decisions.
• Prepare and deliver prototype demos as functionality is configured and document and adjust based on customer feedback.
• An individual contributor in this position may travel 10-40% of time in the local country or abroad as required per project assignment.