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Facilitate the implementation and deployment of software solutions at customer sites while managing the conversion of client software suites. Provide training, troubleshooting, and demonstrations to ensure customer satisfaction and effective software utilization.
Job Responsibilities & Requirements
A Brief Overview
Facilitate the successful implementation and deployment of software solutions at customer sites. Ensure seamless implementation and customer satisfaction.
Responsibilities
Qualifications
Additional Requirements
Physical Demands
This role is performed in an office environment where a computer, telephone and other office equipment are used as needed to perform the duties of the role. This role may need to access areas within the building that are undergoing renovations which may contain jobsite hazards. Occasionally this role will required to push, pull, bend, lift and move up to 25 lbs.
The anticipated salary range for this position is $72,000–$94,000 annually, with compensation varying based on location, experience, skills, and other relevant factors.
MiTek Perks:
Generous time off including Paid Time Off, 13 annual holidays, and volunteer time off
Day One Medical/Rx, Dental and Vision Plans
Family friendly benefits including Paid Caregiver Leave, Paid Parental Leave and Adoption Reimbursement
Performance/Incentive bonuses
Career advancement, training opportunities, Employee Resource Groups, and tuition reimbursement
Retirement programs including Matching 401(k) Contributions and Profit Sharing
Employer paid Short-Term Disability, Long-Term Disability and Life Insurance
myFlexPay partner – allows you to track, manage and access your pay anytime
MiTek is a platform innovator and enabler that exists to transform the building industry with better building solutions. In 1955, MiTek transformed residential construction with the invention of the Gang-Nail plate and a digital platform that provided an affordable and scalable way to manufacture wood trusses. Today, MiTek delivers software, services, engineered products, and automated solutions that enable the building industry to improve efficiencies by optimizing the balance between off-site and on-site. With nearly 5,600 team members worldwide, MiTek collaborates across the building industry to enable and accelerate transformational breakthroughs in design and construction to transform the way the industry designs, makes, and builds. As a Berkshire Hathaway (NYSE: BRK-A, NYSE: BRK-B) company since 2001, MiTek has a record of continuous growth and innovation.
MiTek is an E-Verify and Drug and Tobacco-Free Workplace.
We are an equal opportunity employer; and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ethnicity, physical or mental disability, sex (including pregnancy, sexual orientation, gender identity or expression, or transgender status), age (40 and over), genetic information (including family medical history), veteran status, or any other protected characteristic.
For accommodation to assist with completing this application, please contact Human Resources at +1 314-434-1200.
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