The Social Media Manager will lead content strategy and execution for the internal AI brand and a portfolio of client accounts. Responsibilities include creating content calendars, writing copy, managing publishing, and analyzing performance metrics across various platforms.
Position Summary
The Social Media Manager will own content strategy and execution across two tracks: the AI brand presence and a portfolio of client accounts. This person is both a strategist and a doer, and comfortable developing platform-specific content plans, writing sharp copy, and managing day-to-day publishing, engagement, and reporting. You'll collaborate closely with the production team and client-facing leads to ensure every post is on-brand, on-time, and performing.
Job Details
Work setup: Work From Home
Schedule: Monday - Friday | 10 AM – 7 PM CST
Holidays: To follow PH Holidays
Responsibilities
Internal Brand — AI
- Develop and maintain fig1.ai's social media presence across LinkedIn, Instagram, and other relevant platforms
- Create and manage a content calendar aligned with company milestones, team highlights, and thought leadership
- Write and design (or brief designers on) posts, stories, carousels, and short-form video concepts
- Monitor community engagement and respond to comments, DMs, and mentions in the brand's voice
- Track performance metrics and provide regular reports with actionable insights
Client Work
- Manage social media accounts for multiple clients simultaneously, maintaining distinct brand voices across each
- Build monthly content calendars in collaboration with clients and internal account leads
- Write copy, develop creative briefs, and coordinate with designers for client content production
- Schedule and publish content across platforms including Instagram, TikTok, LinkedIn, Facebook, and X
- Conduct monthly performance reviews and present insights and recommendations to clients
- Stay current on platform algorithm changes, trends, and best practices to inform strategy
Qualifications
Required
- 3–5 years of social media management experience, including client-facing or agency work
- Strong copywriting skills with the ability to adapt tone and voice across brands
- Hands-on experience with scheduling tools (e.g., Later, Hootsuite, Buffer, or similar)
- Proficiency in native analytics across major platforms (Instagram Insights, LinkedIn Analytics, TikTok Analytics, etc.)
- Demonstrated ability to manage multiple accounts and deadlines simultaneously
- Comfort with basic content design tools such as Canva or Adobe Express
- Familiarity with AI tools and best practices as they apply to content creation, copywriting, and social media workflows (e.g. using AI for ideation, drafting, and performance analysis)
Preferred
- Experience at a creative agency or within an in-house production team
- Familiarity with short-form video production and editing (Reels, TikToks, YouTube Shorts)
- Exposure to paid social amplification and boosting strategy
- Background in a creative, tech, or AI-adjacent industry