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Day Translations

Social Media and Community Manager

Posted 2 hours ago
Worldwide
2-5 years experience
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AI Summary

The Social Media and Community Manager will own the social media planning, content creation, and daily engagement across multiple platforms. They are responsible for building relationships with clients and industry communities while tracking performance metrics to report on growth and engagement.

Remote · Full-time availability · Ongoing contractor opportunity

Day Translations is hiring a Social Media and Community Manager to grow our online presence, build meaningful relationships, and connect businesses with our translation, interpreting, and localization services.

You will own our social media planning, original writing, publishing, daily engagement, and performance reporting. We are looking for someone who understands B2B audiences, brings creative ideas, and actively participates in the conversations that matter to our clients and industry.

What you will do

  • Develop a practical social media plan and maintain an organized content calendar with clear topics, audiences, goals, and deadlines.
  • Research our services, customers, industry developments, and competitors; turn credible information into useful, accurate posts with a clear point of view.
  • Write original English captions and post copy in our brand voice. Adapt the message and format thoughtfully for each platform. Final writing must be human-written.
  • Prepare clear briefs for our Graphic Designer, coordinate assets and approvals, and schedule or publish completed posts.
  • Check copy, links, tags, formatting, and visuals before publishing and review posts after they go live.
  • Respond to comments and messages promptly during agreed working hours, start relevant discussions, and build relationships with clients, prospects, linguists, and industry communities.
  • Monitor brand mentions, moderate conversations professionally, and route sales inquiries, service questions, and sensitive issues to the right team.
  • Manage priority channels such as LinkedIn, Instagram, Facebook, X, TikTok, YouTube, and Threads, and learn additional platforms as our priorities develop.
  • Track relevant engagement, reach, website traffic, and qualified inquiries. Share a concise weekly report with results, lessons, and next actions.

What we are looking for

  • Proven experience managing social media accounts and engaging an online community, supported by examples of your own work.
  • Strong English writing, sound judgment, and the ability to communicate warmly and professionally.
  • An understanding of B2B marketing and how useful content builds trust and supports business inquiries. Professional-services experience is helpful.
  • Confidence with content calendars, scheduling tools, platform analytics, and adapting posts for different audiences.
  • Curiosity about languages, cultures, translation, interpreting, and localization; industry experience is welcome, and a willingness to learn is essential.
  • Reliable organization, initiative, and follow-through in a remote team, with full-time availability and agreed overlap with US Eastern Time.

How you will work with our team

You own the content calendar, copy, publishing, account management, and community engagement. Our separate Graphic Designer creates the artwork. You provide the brief and coordinate delivery with the marketing team.

Success means consistent, accurate publishing; helpful and timely community responses; strong collaboration; and measurable progress in relevant engagement, website visits, and business inquiries.

How to apply

Submit your résumé and links to two or three accounts or posts you personally managed. Explain your contribution, target audience, and results, including the time period. Include your time zone, working-hour availability, earliest start date, and monthly compensation expectation in USD. Individual applicants should be prepared to personally perform the work and disclose commitments that could affect full-time availability.

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