SOC Experience Lead

Key Responsibilities

Client Experience & Engagement Management

• Own the end-to-end client experience across SOC 1 and SOC 2 engagements.
• Serve as the primary relationship manager and trusted advisor for assigned clients.
• Lead client onboarding, kickoff meetings, status updates, and ongoing communications.
• Establish clear expectations, timelines, deliverables, and responsibilities.
• Proactively identify client concerns, resolve issues, and maintain strong client relationships.
• Ensure clients receive a consistent, high-quality experience throughout their compliance journey.

SOC Program & Compliance Oversight

• Guide clients through SOC 1 and SOC 2 readiness and compliance processes.
• Assist clients in understanding SOC requirements, Trust Services Criteria, and control expectations.
• Coordinate gap assessments, evidence collection, control mapping, and remediation activities.
• Review control documentation, policies, procedures, and supporting evidence for completeness and readiness.
• Coordinate with external CPA firms and auditors throughout the examination process.
• Track findings, exceptions, remediation plans, and outstanding compliance activities.

Practice Development & Continuous Improvement

• Help develop and scale RSAA's SOC advisory services.
• Identify opportunities to improve service delivery, client retention, and operational efficiency.
• Develop standardized SOC readiness methodologies and client-facing resources.
• Identify opportunities for additional advisory services and ongoing client support.
• Collaborate with leadership on service offerings, pricing, resource planning, and practice growth.

Qualifications & Experience

• 5+ years of experience in SOC 1, SOC 2, IT audit, risk management, or security compliance.
• Strong working knowledge of SOC 2 Trust Services Criteria and SOC 1 requirements.
• Experience managing SOC readiness, gap assessments, and compliance engagements.
• Understanding of common security frameworks such as ISO 27001, NIST, and PCI DSS.
• Experience working directly with clients and senior-level stakeholders.
• Strong project management and organizational skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple engagements in a fast-paced consulting environment.
• Experience working with GRC platforms and compliance automation tools.

Preferred Qualifications

• CPA, CISA, CISSP, CISM, or other relevant certifications.
• Experience working within a cybersecurity consulting, audit, or advisory firm.
• Familiarity with SOC 2 audit evidence platforms such as Vanta, Drata, Secureframe, or similar tools.
• Experience coordinating with independent CPA firms and external auditors.
• Previous experience building or managing a SOC advisory or compliance practice.

Why Join RS Assurance & Advisory?

• Opportunity to take a leadership role in a growing advisory practice.
• Direct impact on the development and expansion of RSAA's SOC services.
• Work with a diverse range of organizations across different industries.
• Collaborative and remote-first working environment.
• Opportunity to shape processes, service delivery, and the future direction of the practice.