Site Reliability Engineer - Remote, USA

Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.

Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.

Become part of our winning team and help us create a world that works better.

Key Purpose of the Job:

As a Site Reliability Engineer (SRE, all genders) at TeamViewer, you’ll be a key player in ensuring the reliability, scalability, and performance of our Azure-based SaaS platform. You’ll work with a forward-thinking team that powers our core products and services, delivering a seamless experience to users worldwide.

This role offers the opportunity to shape the future of our platform, drive automation, and work with cutting-edge cloud-native technologies.

What you’ll do:

• Build and maintain highly available, scalable infrastructure for our global SaaS platform.
• Deploy feature and maintenance releases.
• Develop and enhance monitoring, alerting, and automation systems to guarantee 24/7 service reliability.
• Continuously improve infrastructure through automation and Infrastructure-as-Code.
• Participate in on-call rotations, troubleshoot incidents, and ensure rapid resolution of operational issues.
• Proactively identify and mitigate reliability risks, driving innovation and continuous improvement.

Requirements:

• Degree in Computer Science, Software Engineering, IT, or equivalent practical experience.
• 3+ years in SRE, DevOps, or software development roles.
• Strong experience with Microsoft Azure (AWS or GCP is a plus).
• Proficiency in Infrastructure-as-Code and automation tools (e.g. Terraform, Argo CD).
• Familiarity with programming languages and scripting (including PowerShell).
• Hands-on experience with containers and orchestration (e.g. Docker, Kubernetes).
• Knowledge of databases (e.g. MS SQL, Postgres).
• Experience with monitoring and observability tools (e.g. Datadog, Grafana, Prometheus).
• Understanding of distributed systems, parallel programming, and test automation.
• Solid grasp of network security principles and best practices.
• A proactive mindset, eagerness to learn, and strong collaboration skills.
• Fluent in English; German is a plus.

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.