Site Reliability Engineer

Summary:

As a Site Reliability Engineer, you will support our team and augment our existing development infrastructure by implementing the automation needed to streamline our pipeline.

Tooling includes Terraform, Kubernetes, and AWS services.

This role is fully remote and reports to Ops Engineering Management.

Your day to day:

• Helping administer our existing small collection of Linux servers. Over time that will become a larger collection of EC2 instances
• Helping look after our production Oracle + MySQL databases.
• Working with our developers to improve and automate all our testing, deployment and monitoring processes
• Writing and maintaining a variety of scripts as required. Most existing ones are in PHP
• Diagnosing and helping fix production issues
• Providing 3rd line technical support for tickets raised by customers and clients
• Comfortable working in a fast-paced, growing company where priorities can vary and evolve
• Proactive mindset, taking initiative rather than waiting for direction
• Continuously seeking ways to improve processes and drive efficiency

What we are looking for:

• A minimum of 5 years of experience deploying, monitoring, and troubleshooting large-scale distributed systems
• Background in Linux administration
• Scripting/programming knowledge of at least Unix shell scripting
• Good networking understanding (TCP/IP, DNS, routing, firewalls, etc.)
• Good understanding of technologies such as Apache, Nginx, Databases (relational and keyvalue), DNS servers, etc
• Understanding of cloud-based infrastructures, such as AWS
• Experience with systems for automating deployment, scaling, and management of containerized applications, such as Kubernetes
• Experience with Terraform for infrastructure
• Quick to learn and fast to adapt to changing environments
• Excellent communication and documentation skills
• Excellent troubleshooting and creative problem-solving abilities
• Excellent communication and organizational skills in English

Nice to have:

• Experience deploying and supporting multiple staging/dev environments
• Experience in maintaining continuous integration and delivery pipelines with tools such as Argocd / CircleCI
• Experience implementing, operating, and supporting open-source tools for network and security monitoring and management on Linux/Unix platforms
• Experience with Postgres
• Experience with security in AWS

How we approach things:

• Dynamic Medium-Sized Environment: We have a can-do ethos, where innovation is encouraged, and action is valued.
• Core Values at Heart: We live by Teamwork, Innovation, Trust, and Integrity in everything we do.
• Results-Oriented Focus: We prioritise getting things done while supporting each other to reach both collective and individual goals.
• Open Collaboration: Our open-door policy fosters collaboration across all levels and departments, where ideas flow freely.
• Global Team: We are truly a global team with people from various countries and cultures contributing to our success.

 What we offer:

• A remote and flexible working schedule. 
• Generous time off varied based on the country of residence.
• Discretionary annual performance bonus
• Training and other learning & development opportunities to support you through your career progression.
• Hardware & Software allowance or work equipment is provided to make sure you have all the right tools to get the job done.
• Various well-being programmes and initiatives.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation, or age.

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