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Ecco Group

Sirius XM -Call Center Sales(2nd shift)

Posted 2 months ago
0-2 years experience
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AI Summary

You will contact customers whose Sirius XM free trials have expired to offer promotional rates for service continuation. This role requires handling sales calls, managing rebuttals, and maintaining high performance standards.

ECCO Group USA is looking for call center sales agents! 


The role:

You will be calling customers who previously were signed up for the Sirius XM radio in their vehicle, whose free trial recently expired and offering them a promotional rate to continue their services. This is a call center sales position and we are looking for people with call center sales experience that can demonstrate the importance of this program and who are not afraid to rebuttal.


The Details:

  • Full time training 9-5p - Eastern Time zone
  • Shift Options: 1p-9p or  2p-10p 
  • Off days are Thursday &  Sunday 
  • 1 Week of Training
  • 1-2 weeks of nesting
  • Pay is $11/hr. PLUS commission(NON-NEGOTIABLE)


YOU MUST MEET ALL OF THESE REQUIREMENTS TO BE CONSIDERED:

  • Computer with Windows 11 OR higher-50 download/10 upload speed
  • NO CHROMEBOOKS, WINBOOKS OR MACS ALLOWED!
  • High Speed Internet is required.
  • 128GB of storage and 20GB of Free Space on computer
  • 8gb of Ram installed on computer.
  • Ethernet Cord-Must be hardwired into Router.
  • Not able to work on WIFI
  • USB Headset with volume Control, mute button, and microphone
  • A webcam is required.
  • 100% attendance is required(no missed time in first 2 weeks)
  • Background check may be required



Perks:

  • $400 SIGN ON BONUS (must work 37.5 hours/week to receive. $100 paid after 2nd week, then, $100 each week for following 3 weeks) **
  • Weekly pay via direct deposit or pay-card
  • Remote work
  • Commission on sales
  • Free SiriusXM
  • Daily, Week, and Quarterly Recognition
  • Daily Contest Payouts



We want you if you have/are:

  • Goal-oriented with a healthy competitive spirit
  • Strong attention to detail, dependability, and follow-through
  • Working knowledge of Windows-based software
  • Flexibility to adapt to changes in a growing organization
  • Self-motivated, positive attitude, and a love for hard work
  • Previous sales experience, a plus


Ecco Group is an Equal Employment Opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, veteran status, or any other status protected under local, state or federal laws.

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