The Service Facilitator will guide families through Virginia's Medicaid Waiver programs and manage care plans for clients. They are responsible for conducting home visits, troubleshooting service authorizations, and maintaining accurate documentation.
Benefits:
Health insurance
Training & development
Vision insurance
401(k)
Dental insurance
🌟 Service Facilitator (SF) Case Manager
📍MUST live in VA 🚙 Daily local travel to client homes 🎓 Degree Required: Nope!
❤️ Make a Difference Every Day At Moms In Motion, our Service Facilitators are everyday heroes. You’ll spend your days connecting with families, helping them navigate Virginia’s Medicaid Waiver programs (CCC+, CL & FIS, EPSDT), and making sure those you serve can live safe, healthy, and independent lives.
If you’re compassionate, organized, and love the idea of making your community a better place—you’ll fit right in!
🚀 What You’ll Do
Hit the road (locally!) to visit clients in their homes.
Be the go-to guide for families navigating waiver programs.
Write up plans of care and assessments that actually make a difference.
Troubleshoot challenges like service authorizations, timesheets, and more.
Build lasting relationships with families built on respect, patience, and trust.
Work remotely from your laptop/tablet.
👀 What We’re Looking For
✅ At least 2 years of experience supporting individuals with disabilities or the elderly.
✅ No degree required (we care more about heart and experience).
✅ Tech-savvy enough for email, docs, spreadsheets, portal navigation and video calls.
✅ A valid driver’s license & reliable vehicle (no client transport).
✅ Great communication—both written and spoken.
✅ Able to pass a background check + provide 2 professional references.
⭐ Bonus points if you’ve got Person-Centered Thinking/Planning training.
🎁 Perks & Benefits
We’ve got you covered with:
Paid Training (we set you up for success!)
Paid Holidays
Memorial Day
Juneteenth
Independence Day
Labor Day
Columbus Day
Veteran's Day
Thanksgiving
Day after Thanksgiving
Winter Break: December 24th through January 1st
1 Floater Holiday: 8 hours to be used on any day of your choice
Medical, Dental & Vision Insurance
Disability, Life, and AD&D—company paid!
401K with Employer Match 💰
EAP & Telemedicine Access
Flexible Spending Accounts & Dependent Care Options
Supplemental Insurance (Accident, Cancer, Critical Care & more)
Annual Tech & Auto Stipends 🚗💻
Mileage & Cell Phone Reimbursement
Fun Employee Perks (discounts on car rentals, Verizon, AAA, oil changes & more!)
“I was the first applicant for a remote marketing position that got listed on the company website the same day I applied. Had an interview within 48 hours!”
— Sarah J.
·
Marketing Manager
★★★★★
Verified
