ServiceNow Developer (SIR)

ABOUT US

Seamless Migration is a Service-Disabled Veteran-Owned Small Business (SDVOSB) started in 2021 with the purpose of enabling businesses and organizations through automation. Our goal is to help organizations discover, implement, and maintain solutions which evolve and mature with their ever-changing business needs. We believe in applying agile methodologies in all aspects of our business practices and use these methods to ensure effective results for our clients.

Seamless Migration is seeking a career and customer-oriented ServiceNow Security Incident Response (SIR) Developer to join our team.

Clearance

• US Citizen (No Dual citizenship)

Location

• Remote in the United States

Overview

• Design, develop, configure, and enhance ServiceNow SIR solutions for enterprise cybersecurity incident response and case management.

• Customize ServiceNow forms, tables, scripts, and reusable components, and enhance Security Operations Workspaces using UI Builder.

• Automate incident intake, classification, routing, investigation, remediation, and closure using Flow Designer, IntegrationHub, and playbooks.

• Develop and maintain integrations with SIEM platforms, Microsoft services, and enterprise applications using REST APIs, Scripted REST APIs, IntegrationHub, and MID Servers where applicable.

• Configure incident correlation and automate security alert ingestion and incident data synchronization across systems.

• Build dashboards, reports, and Performance Analytics indicators to track incident severity, response times, remediation, and team performance.

• Implement access controls, secure evidence handling, audit tracking, and data retention requirements.

• Perform unit, integration, and user acceptance testing; troubleshoot application, workflow, and integration issues.

• Maintain technical documentation, configuration specifications, and development standards.

Qualifications

• Strong hands on experience developing and configuring applications on the ServiceNow platform.

• Proficiency in ServiceNow scripting, including JavaScript, GlideRecord, Script Includes, Business Rules, Client Scripts, and UI Policies.

• Experience developing workflows and automation using ServiceNow Flow Designer.

• Experience configuring ServiceNow forms, tables, workflows, task management, and custom applications.

• Experience developing REST API integrations using ServiceNow REST Messages, Scripted REST APIs, or IntegrationHub.

• Experience working with ServiceNow Access Control Lists (ACLs), roles, and application security.

• Familiarity with ServiceNow Workspaces, UI Builder, or configurable workspace development.

• Understanding of incident management processes, workflow automation, and enterprise case management.

• Experience troubleshooting ServiceNow scripts, integrations, workflows, and application functionality.

• Ability to translate technical and business requirements into ServiceNow configurations and custom solutions.

• Experience working in Agile development environments.

Nice To Have

• Direct experience implementing or developing ServiceNow Security Incident Response (SIR).

• Experience with ServiceNow Security Operations (SecOps), including Security Incident Response and Vulnerability Response (VR).

• Experience configuring SIR playbooks, security incident lifecycles, investigation tasks, and remediation workflows.

• Familiarity with Security Operations Center (SOC) operations and cybersecurity incident response processes.

• Experience integrating ServiceNow with SIEM platforms such as Splunk, Microsoft Sentinel, QRadar, or similar technologies.

• Experience with ServiceNow IntegrationHub, MID Servers, import sets, and transform maps.

• Experience developing integrations with Microsoft Graph API, Active Directory, LDAP, or PKI.

• Experience with ServiceNow Performance Analytics, dashboards, and operational reporting.

• Understanding of security incident classification, indicators of compromise, and incident correlation.

• Experience developing ServiceNow applications in secure federal government environments.

• ServiceNow certifications such as Certified System Administrator (CSA), Certified Application Developer (CAD), or relevant Certified Implementation Specialist (CIS) certifications.

Benefits

• 100% paid Medical, Dental & Vision for Our Employee

• 6% 401K match (Vested Immediately)

• 29 Days' PTO

• Flexible Work Schedule

• Tuition/Certification Reimbursement

• Growth Opportunities w/in an Emerging Defense Company

*All your information will be kept confidential according to EEO guidelines