Service Delivery Manager

Essential Responsibilities
•Develop and deliver regular and ad-hoc presentations to client executives highlighting pertinent updates relating to client needs
•Execute the R1 strategy  as a team member who can translate everyday learnings into best practices, optimizing performance, and leading the transformation·Lead necessary analytics required to clearly communicate to clients both overall performance as well as specific ad-hoc subject matter areas
•Proactively communicate metric performance and the detailed drivers/risks/barriers behind the data to help drive action plans creation·Act as an advocate for change agent to help establish common goals and create alliances across hospital organization to optimize success
•Proactive identification of projects that will improve operational performance metrics
•Work hand in hand with internal R1 customer operations team to align operational objectives, understand current performance levels, and identify and develop remediation plans for any risks identified
•Partner with R1 functional leaders on decisions regarding daily operations within assigned hospital(s)·Focus on development, performance, and growth of the Revenue Cycle Team 

Other duties and responsibilities as assigned

Education Level
Bachelor's - Equivalent experience will be considered in lieu of a degree

Experience Level
At least 5+ years of Operational experience with at least 3 years in Revenue Cycle and 2+ years of management experience.

Licenses and Certifications
Not Specified

Skills
Not Specified

Physical Demands
•Sitting
•Standing
•Extended Computer Usage
•Walking

Work Environment
•Well-lit
•Remote
•Noise Level -Quite
•Climate Controlled

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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To learn more, visit: R1RCM.com

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