Senior Wireless Solutions Engineer

About the Role

The Wireless (Cellular) & LEO SE is our dedicated subject matter expert for cellular and low earth orbit (LEO) satellite wireless connectivity — from 4G LTE through 5G NSA/SA, IoT, MVNO networks, eSIM, private networking, and emerging wireless technologies including LEO satellite, and microwave backhaul. In addition to the over-the-air protocols, it is important for the successful candidate to understand the impact of radio frequency performance on these services.

This is a hands-on, customer-facing individual contributor role. The Wireless SE owns the technical discovery, solution design, and pre-sales engineering for all wireless-attached opportunities, working within the SE organization under the SVP of Sales Engineering. The role collaborates closely with the Field CTO to ensure wireless designs are architecturally consistent and with Account Executives to qualify and advance wireless-attached deals.

As wireless connectivity becomes a core component of WAN strategy — as a primary link, backup, OOBM path, or edgeless connectivity layer — this role sits at the intersection of wireless expertise and enterprise networking, translating deep technical knowledge into customer-ready designs and compelling solution narratives.

Key Responsibilities

1. Wireless Solution Design & Pre-Sales Engineering

The Wireless SE owns the technical design of all cellular and wireless connectivity solutions from discovery through proposal.

• Lead technical discovery for wireless-attached opportunities, identifying connectivity requirements, site constraints, CPE considerations, carrier availability, band planning, and failover architecture.

• Design end-to-end wireless connectivity solutions spanning primary 4G/5G, LEO links, SD-WAN tertiary paths, WAN backup, OOBM, and edgeless connectivity use cases.

• Develop high-level architecture inputs for wireless components, working with the Field CTO to ensure designs are integrated accurately into the overall HLA.

• Select and specify CPE hardware (Peplink, Cradlepoint, Teltonika, and comparable platforms) appropriate to each deployment scenario, including ruggedized, fixed, and mobile form factors.

• Design and document APN configurations, private network routing, and carrier-specific integration requirements for each engagement.

• Produce accurate BOMs and SOW inputs for wireless components, ensuring delivery teams have the information needed to provision and activate services correctly.

2. Cellular & MVNO Technical Expertise

• Apply deep working knowledge of cellular generations — LTE/4G, 5G NSA, and 5G SA — including band characteristics, frequency planning, signal propagation, and real-world performance considerations across global markets where legacy networks (3G, 4G) remain dominant.

• Design and configure MVNO network solutions, roaming hub integrations, and eSIM deployments for enterprise, IoT, and mobile workforce use cases.

• Navigate carrier relationships, MVNO agreements, and roaming partner networks to design connectivity solutions optimized for cost, coverage, and resilience.

• Advise on eSIM provisioning models, profile management, and multi-carrier orchestration strategies for global deployments.

• Evaluate and specify APN designs, private APNs, and dedicated IP address requirements for secure enterprise wireless deployments.

3. CPE & Device Expertise

• Demonstrate hands-on proficiency with enterprise wireless CPE platforms including Peplink, Cradlepoint, Teltonika, and comparable multi-WAN capable devices.

• Configure and validate bonding, load balancing, failover, and SpeedFusion tunnel configurations across multi-carrier and multi-technology WAN designs.

• Advise on antenna selection, mounting, and RF optimization for fixed, mobile, and temporary deployment scenarios.

• Stay current on new CPE releases, firmware capabilities, and platform roadmaps relevant to our wireless portfolio.

4. Wireless Use Case Development

The Wireless SE is responsible for developing repeatable solution patterns and use case playbooks that the broader SE team can leverage.

• Design and document wireless solutions for core use cases: OOBM (out-of-band management), edgeless connectivity, WAN backup and failover, SD-WAN tertiary links, IoT aggregation, mobile workforce, and temporary/pop-up site connectivity.

• Build reference architectures for common deployment scenarios including retail, logistics, industrial IoT, field operations, and enterprise branch.

• Develop qualification frameworks that help AEs and SEs identify wireless-attach opportunities in existing and new accounts.

• Create demo environments and technical collateral that illustrate wireless solution capabilities to customer audiences.

5. Emerging Wireless Technologies

• Maintain deep technical knowledge of LEO satellite connectivity (Starlink, OneWeb, and comparable platforms), including integration patterns with SD-WAN overlays and use cases where LEO complements or replaces cellular.

• Understand microwave backhaul design principles and use cases for point-to-point and point-to-multipoint deployments in enterprise and carrier contexts.

• Track industry developments in wireless standards, spectrum policy, and emerging technologies relevant to our portfolio.

6. Cross-Functional Collaboration

• Work closely with the Field CTO (Network + Security) to ensure wireless components are accurately represented in HLAs and architectural designs.

• Partner with Account Executives to qualify wireless-attached opportunities, develop technical strategies, and support customer-facing conversations.

• Collaborate with Customer Success Engineers on wireless service performance reviews, renewal positioning, and upsell identification.

• Contribute field intelligence on wireless technology gaps, CPE limitations, carrier performance, and customer pain points to Product Operations.

• Support provisioning and activation teams during complex wireless deployments, serving as the technical bridge between pre-sales design and delivery.