Senior UX Designer / Researcher / Accessibility Specialist

This is a remote position.

• Take ownership of user testing and UI optimization.
  
• Support a high-priority modernization pipeline for the Iowa DOE.
  
• Advance a large-scale project phase with tight milestones - with additional cross-agency support for the DNR and other state projects.  
  
• Design, plan, and execute formal user experience research to evaluate complex workflows, ensuring applications are intuitive and efficient for educators and state employees.
  
• Moderate hands-on user testing sessions and run usability labs to actively identify and resolve workflow friction.
  
• Audit early layouts and interfaces against usability best practices and design standards.
  
• Translate complex district data reporting and environmental workflows into clear, intuitive user journeys and behavioral personas.
  
• Structure massive, data-heavy reporting categories logically using techniques like card sorting.
  
• Integrate digital accessibility from the ground up, aligning design systems and user research with WCAG standards to ensure digital services are universally accessible to all Iowans.
  
• Partner with our lead Architect to scale technical user experience and research practices across multi-agency initiatives, chatbot interfaces, and global state projects.
  
• Collaborate effectively with cross-functional agency teams, product owners, and technical stakeholders to clearly articulate design findings and research data.
  

Requirements

Benefits

• Paid Sick Time
  
• Insurance for Medical, Dental, Vision and Life Available
  
• 401(k) including Employer Match 
  
• HSA, Short-term & Long-term Disability Available 
  
• We are an EEO/Veterans/Disabled employer