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The Senior Technical Writer will research, write, and maintain a comprehensive library of technical and instructional documentation, including SOPs and training manuals. They will collaborate with SMEs and trainers to ensure all content is accurate, compliant with regulations, and meets Section 508 accessibility standards.
SAIC is seeking a Technical Writer to create, edit, and maintain a comprehensive library of technical and instructional documentation in support of a federal government client. This role will collaborate with trainers, SMEs, quality assurance personnel, and program managers to ensure all documentation meets program standards and supports a well-trained, high-performing workforce.
This position is expected to be remote and can be worked anywhere in the United States.
Responsibilities:
Research, write, edit, and maintain a wide range of technical and instructional documents including: SOPs, Training Manuals, Instructor Guides, Job Aids, FAQs
Ensure all documents are accurate, consistent, and aligned with current regulations, clinical guidelines, and program requirements
Partner closely with the MDE Training team to develop and refine training materials
Translate trainer-developed content into polished, publication-ready training documents
Assist in the conversion of existing training materials into updated formats or delivery modalities (e.g., print to e-learning)
Conduct interviews and working sessions with SMEs, medical professionals, trainers, and program staff to gather accurate and relevant content
Research applicable regulations, policies, clinical guidelines, and best practices to ensure documentation accuracy
Edit and proofread documents and training materials for grammar, spelling, punctuation, clarity and consistency
Ensure all documentation adheres to established SAIC style guides (e.g., APA, Chicago, or program-specific style standards)
Verify technical accuracy of content in collaboration with SMEs and clinical staff
Ensure documents meet Section 508 accessibility standards where applicable
Maintain a centralized, organized document management system or library
Track document review cycles, expiration dates, and revision histories
Required Qualifications:
Bachelor's degree and 6 years of relevant experience
3 years of experience in technical writing
Exceptional writing, editing, and proofreading skills with a strong command of grammar, style, and plain language principles
Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, SharePoint, Teams), relevant Adobe Creative Cloud applications such as InDesign, Illustrator or Photoshop; and familiarity with Jira and Confluence
Experience with Section 508 compliance and accessible document design
Strong attention to detail with the ability to produce accurate, high-quality documents under deadline pressure
Excellent interpersonal and communication skills; ability to work effectively with clinical, technical, and non-technical stakeholders
The ability to obtain and maintain a public trust clearance
Preferred Qualifications:
Experience supporting a government health agency as a technical writer
Experience in technical writing in a healthcare, medical, disability, or government program environment
Familiarity with medical terminology
Experience developing training documentation in a healthcare or clinical environment
Knowledge of instructional design principles and adult learning theory
Familiarity with electronic health record (EHR) systems and related user documentation
Knowledge of DITA/XML structured authoring, Articulate Storyline/Rise, or Camtasia
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