Senior Strategic Business Operations Manager

Senior Strategic Business Operations Manager
(Remote in the United States)

More than a mission, C2FO is a better financial system changing the way every business gains access to the working capital they need to thrive. At C2FO, everyone is an employee-owner which means we’re all invested in our work and team members. We’re a company of team players and self-starters finding new and innovative ways to get things done. If you’re excited to learn, grow, and leave your mark on our fast-growing organization, C2FO may be the place for you. 

About C2FO 

Headquartered in Kansas City, USA, C2FO has more than 400+ employees worldwide, with operations throughout North America, Europe, India, Asia Pacific, and Australia. C2FO is the world’s largest on-demand working capital platform. Our mission is to ensure every business has the capital needed to thrive and we have delivered more than $500+ billion in funding to businesses since our founding. How do we do this? By providing fast, flexible, and equitable access to low-cost capital through our easy-to-use platform.

We provide technology with a human touch, giving our customers the direct support they need and ensuring our team members have the tools, resources, and work environment they need to deliver on our promise to customers. With the C2FO platform, businesses worldwide have more working capital to fuel their growth, create jobs and develop new products. 

Benefits

At C2FO, we take care of our customers and our people – the vital human capital that helps our customers thrive. That’s why we offer a comprehensive benefits package, flexible work options for work/life balance, volunteer time off, and more. Learn more about our benefits here. https://www.c2fo.com/amer/us/en-us/about-us/careers

About the Role:

The Senior Strategic Business Operations Leader is a strategic and visionary individual contributor responsible for shaping and driving large-scale business transformation initiatives. With deep expertise in business operations, strategy, and program management, this leader plays a crucial role in defining company objectives, influencing decision-making, and executing high-impact initiatives that drive sustainable growth. This role requires exceptional analytical capabilities, thought leadership, and the ability to navigate complex challenges while fostering innovation and operational excellence.

Essential Duties: 

• Act as a thought leader in business operations, leveraging deep functional expertise to develop and execute company-wide strategies that drive revenue growth, operational efficiency, and market expansion.
• Lead complex, high-stakes transformation initiatives requiring cross-functional collaboration, stakeholder influence, and data-driven decision-making.
• Conduct in-depth evaluations of business challenges, utilizing advanced analytics and strategic insights to propose innovative solutions.
• Serve as a key advisor to leadership, influencing company objectives and shaping long-term business strategies.
• Develop scalable, repeatable operational models that enhance efficiency and enable sustainable growth across global markets.
• Mentor and coach team members, creating an environment that fosters learning, growth, and knowledge sharing.
• Build and maintain relationships with senior internal and external stakeholders, collaborating with industry experts to drive best practices and innovation.
• Oversee the execution of high-visibility programs, ensuring alignment with corporate goals, efficient resource allocation, and timely delivery of results.
• Lead cross-functional teams in the development of key operational frameworks, including performance measurement, process optimization, and strategic planning.
• Exercise expert judgment in selecting methodologies, tools, and frameworks to address highly complex business challenges.

Work Environment:

• Fully Remote: This position is fully remote, requiring a reliable internet connection in a private setting.

Basic Qualifications:

• Bachelor’s degree in Business, Management, Finance, or a related field (or equivalent combination of education, training, and experience).
• 7+ years of experience in business operations, strategy, or program management, with a proven track record of leading complex, high-impact initiatives.
• Extensive experience with business intelligence, data analytics, and performance measurement tools (e.g., Power BI, Tableau).
• Demonstrated thought leadership, with experience developing and executing company-wide strategies.
• Strong executive presence, with the ability to engage, influence, and present to senior leadership and external stakeholders.
• Exceptional ability to work autonomously, defining methodologies and driving large-scale initiatives with minimal oversight.
• Strong mentorship and leadership skills, with a passion for coaching and developing others.
• Experience navigating ambiguity and making high-level strategic decisions in complex, fast-paced environments.

Preferred Qualifications:

• MBA or relevant professional certifications (e.g., PMP, CAPM, Six Sigma).
• Experience in the fintech or financial services industry.
• Understanding of software development processes and technical product lifecycles.
• Deep understanding of global market dynamics, regulatory considerations, and industry best practices.

Commitment to Diversity and Inclusion

As an Equal Opportunity Employer, we not only value diversity and equality, but we also empower our team members to bring their authentic selves to work every day. Our goal is to create a workplace that reflects the communities we serve and our global, multicultural clients. We recognize the power of inclusion, emphasizing that each team member was chosen for their unique ability to contribute to the overall success of our mission. 
 
We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are based on qualifications, merit, and business needs.

#LI-REMOTE
#LI-KC1