Design, build, and support distributed payment orchestration microservices that manage the money lifecycle for omni-channel orders. Collaborate with product teams to ensure reliable, event-driven payment workflows integrated with IBM Sterling and downstream processors.
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Position Purpose:
Design, build, and support highly available, distributed payment orchestration services that manage the full money lifecycle for omni-channel orders within Customer Order Management (COM). This role focuses on coordinating payment workflows—including authorization, fraud hold management, reverse authorization, charge (billing), and refunds—by integrating IBM Sterling (order system of record) with downstream payment processors and tender systems. The Software Engineer is responsible for developing resilient, event-driven microservices across hybrid platforms (GKE in Google Cloud and PCF/Cloud Foundry on-prem), ensuring accurate payment state management, high-volume transaction reliability, and observability across the ecosystem.
Key Responsibilities:
50% Delivery and Execution - Develops, tests, deploys, and maintains software, with a clear understanding of the value the software is to provide; Takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm; Consistently achieves results, even under tough circumstances; Develops test suites (functional, destructive, etc) to enable success, rapid deployment of code to production; Takes a broad view when approaching issues; using a global lens
20% Learns and Grows - Learns through successful and failed experiment when tackling new problems; Actively seeks ways to grow and be challenged using both formal and informal development channels
20% Plans and Aligns - Collaborates with other team members in agile processes; Creates new and better ways for the organization to be successful; Works the Product Team to ensure user stories are valuable, developer ready, easy to understand and testable; Delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; Adapts approach and demeanor in real time to match the shifting demands of different situations; Relates openly and comfortably with diverse groups of people
10% Supports and Enables - Helps grow junior engineers by providing guidance on modern software development frameworks, and leading technical discussions
Travel Requirements:
No travel required.
Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
Must be eighteen years of age or older.
Experience building and maintaining distributed microservices in a production environment.
Hands-on experience developing backend microservices using Java and Spring Boot in a production environment.
Experience designing and developing APIs and integrating with external enterprise systems.
Experience working with IBM Sterling OMS, including configuration, customization, or integration.
Experience with event-driven architectures and messaging technologies (e.g., Kafka, Google Pub/Sub, or IBM MQ).
Experience building and deploying applications in Google Cloud Platform (GCP) environments, including containerized workloads running on Kubernetes/GKE.
Understanding of secure application development and data handling practices in transactional systems.
Experience troubleshooting and supporting high-availability systems in production environments.
Preferred Qualifications:
Strong experience developing and supporting applications integrated with IBM Sterling OMS, including customization, configuration, and enterprise integrations.
Experience designing and implementing microservices using Java, Spring Boot, and RESTful APIs.
Experience with Google Cloud Platform (GCP) services and cloud-native application architectures.
Experience with application monitoring, observability, and operational support using Grafana, log analytics platforms, and automated monitoring solutions.
Experience creating scripts and automation to support monitoring, alerting, operational diagnostics, and production support activities.
Experience troubleshooting distributed systems using metrics, logs, dashboards, and tracing tools in large-scale production environments.
Minimum Education:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
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